Patient Coordinator

Job Summary:
We are seeking a detail-oriented and organized individual to join our team as a Patient Coordinator. As a Patient Coordinator, you will be responsible for providing exceptional customer service and administrative support to patients and practice administrator in a medical office setting. This is a part-time to full-time position.

This role requires exceptional organizational and interpersonal skills, as you will be responsible for a variety of tasks including scheduling, patient communication, financial transactions, and collaboration with both patients and the Practice Administrator.

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule patient appointments and manage the appointment calendar, coordinating with clinical staff and providers
- Verify patient insurance coverage
- Collect patient demographic and medical information accurately
- Maintain patient records and ensure confidentiality of sensitive information
- Coordinate referrals to specialists as needed
- Answer phone calls and respond to inquiries in a professional manner
- Provide accurate information to patients regarding their appointments and general inquiries

-Collect payments for services rendered and handle financial transactions accurately

-Support the Practice Administrator in various administrative tasks

-Collaborate with team members to ensure smooth office operations

-Contribute to the development and maintenance of efficient office processes

-Manage and support of social media platforms (Facebook, Instagram)

Qualifications:
- High school diploma or equivalent required
- Previous experience in a medical office or healthcare setting is highly desirable
- Proficient in medical terminology, ICD-10, ICD-9, DRG coding systems, and medical billing processes
- Strong attention to detail and ability to maintain accurate records
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficient in using electronic medical record (EMR) systems

Benefits:
- Competitive salary based on experience
- Paid time off and holidays

If you are an organized individual with excellent customer service skills and a passion for healthcare administration, we encourage you to apply for the position of Patient Coordinator.

Job Type: Part-time

Pay: $18.00 - $24.00 per hour

Expected hours: 15 – 34 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Language:

• English (Required)

Ability to Commute:

• Beverly, MA 01915 (Required)

Ability to Relocate:

• Beverly, MA 01915: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $24