Site Lead Case Manager (LCM)

Title: Site Lead Case Manager (LCM)  
Location: Raper Armory, 5410 Bishop Blvd, Cheyenne, WY 82009. 

About NSCG:   

Founded in 2012, and based out of Fort Knox, KY NSCG is a full-service Government contracting firm that supports contracts and consulting efforts on a national level. Through the combination of extensive DoD relationships, technical expertise, successful and ongoing contract past performance, creativity, and innovation, NSCG provides a value-based approach to clients and partners. NSCG works closely with the Military community to enable and staff talent throughout the United States and its territories using our corporate staff of Military Veterans, and our commitment to excellence. NSCG's corporate leadership is comprised of Combat Military Veterans with a passion for serving others. This is exemplified by our innovative staffing and management model, paired with our corporate policy of “people first”.   

Key Responsibilities 

• Serve as the primary point of contact for all contract personnel, ensuring contract performance aligns with the Performance Work Statement (PWS) 

• Manage the non-clinical case management team, overseeing daily operations and ensuring efficient workflow 

• Provide oversight, tracking, and administrative support for non-clinical case management, including medical records management, MRC correction, PHA event planning, and patient risk analysis 

• Ensure proper medical board completion and analysis, supporting the Wyoming Army National Guard in maintaining medical readiness 

• Maintain and update case files, ensuring compliance with applicable regulations, policies, and security requirements 

• Develop and implement case management procedures to optimize tracking and reporting of medical readiness data 

• Serve as the primary liaison with WYARNG leadership, ensuring timely and effective communication regarding case management operations 

• Monitor and report on key performance indicators related to medical readiness, ensuring compliance with national medical readiness goals 

• Conduct quality assurance checks to ensure accuracy and completeness of case management activities 

• Manage individual caseloads while supervising the broader non-clinical case management team 

Qualifications
 

• Must be a United States Citizen 

• Bachelor's degree in a relevant field such as Healthcare Administration, Public Health, or a related discipline  

• Minimum of five (5) years of experience in case management, medical records administration, or healthcare operations within a military or government setting 

• Strong understanding of non-clinical case management procedures, including medical records tracking, medical board processes, and patient risk analysis 

• Experience managing a team in a high-paced environment, ensuring operational efficiency and compliance with contractual requirements 

• Proficiency in relevant medical readiness tracking systems such as MEDPROS, MODS, MEDCHART, and PRT 

• Strong analytical and organizational skills with the ability to oversee multiple projects and caseloads simultaneously 

• Experience working with military healthcare policies, regulations, and administrative procedures 

• Excellent communication skills with the ability to coordinate effectively with senior leadership, medical personnel, and other stakeholders 

• Ability to develop reports, track case progress, and analyze trends to support decision-making processes 

• Must be able to obtain and maintain any required security clearances necessary for accessing sensitive medical records and military systems 

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