What are the responsibilities and job description for the Lead, Operations position at North Star Seafood, LLC?
24.00 per hour
JOB SUMMARY
The Menu Services Operations Lead provides leadership by managing a team of operational support personnel and duties associated with team leadership including but not limited to overseeing operations, budget considerations, marketing, and reporting and analytics. The position will oversee a team of 2-5 direct reports and may be responsible for additional dedicated resources.
RESPONSIBILITIES
- Responsible for managing the work and productivity of the team of operation support personnel for the menu services organization
- Responsible for the creation and presentation of reporting and analytics on all project activity for the menu services team
- Lead development of marketing efforts including but not limited to organization micro-site, blog, newsletters, and other marketing efforts
- Responsible for maintaining a productive relationship with Sysco menu services leadership team
- Identify improvement opportunities to continuously improve team performance
- Oversee and maintain menu services live chat / support function
- Develop, maintain, and deliver training to the menu services team
- Responsible for maintaining OnDemand tool, and rolling out new functionality to team and field
Education
Bachelor’s degree required
Experience
Minimum 3-5 years of experience in Marketing and / or Management in a corporate environment along with at least 3 years of relevant industry experience.
Skills
Salary : $24
