What are the responsibilities and job description for the Front of House Team Member position at North Street Press Club?
Job Summary:
We are seeking a Front of House Team Member to join our dynamic team. As a Front of House Team Member, you will play a crucial role in providing excellent customer service and ensuring a positive dining experience for our guests. Your main responsibilities will include upselling, bussing tables, operating the POS system, and delivering exceptional customer service.
Responsibilities:
- Greet and seat guests in a friendly and welcoming manner
- Provide menu recommendations and upsell additional items to enhance the dining experience
- Take food and beverage orders accurately and efficiently
- Deliver food and beverages to tables in a timely manner
- Clear and clean tables promptly to maintain a clean dining area
- Operate the cash register and handle cash transactions accurately
- Utilize the POS system to process orders and payments
- Collaborate with kitchen staff to ensure timely delivery of food orders
- Assist with opening and closing duties as assigned
- Maintain knowledge of menu items, specials, and promotions
- Provide exceptional customer service by addressing guest inquiries and resolving any issues that may arise
Skills:
- Strong customer service skills with a friendly and approachable demeanor
- Ability to upsell and promote additional menu items
- Proficient in bussing tables and maintaining cleanliness in the dining area
- Experience operating a POS system
- Time management skills to prioritize tasks effectively in a fast-paced environment
- Cash handling experience with basic math skills for accurate transactions
We offer opportunities for career growth within our organization. If you are passionate about the food industry, have excellent customer service skills, and enjoy working in a team-oriented environment, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.
Job Type: Part-time
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
