What are the responsibilities and job description for the Patient Assistance Representative position at North Texas Area Community Health Centers Inc?
- Performs patient registration
- Responsible for third party coverage verification.
- Collects appropriate co-pays, co-insurance and sliding fee scale portions during registration and/or exiting patient.
- Ability to check patients in and out.
- Updates any financial and demographic information in the EPM system.
- Maintains cash drawer ensuring accuracy and security at all times.
- Ability to explain patient responsibility including insurance, sliding fee scale, Medicaid, Medicare and any special health programs offered at NTACHC.
- Ability to perform appointment processing to include requesting hospital records the day before scheduled appointment.
- Review the current day charges from the encounter with patient.
- Review account past-due balance (i.e., ROA, CIB, Bad debt)
- Collection of payment and/or promissory agreements in accordance on all pay patients in accordance with policy.
- Process receipt for patient.
- Give patient return appointment as indicated
- Responsible for balancing at the end of the day.
