Program Director

North Texas Area United Way

Job Description

Title: VITA Program Director Status: Full-time, Exempt

Reports to: Executive Director Pay Scale: $48,000.00 - $55,000.00

Commensurate with education and experience

Description: This is a grant-funded position. The primary responsibility is the provision and coordination of key services related to the operation of the VITA free tax filing program, which targets the low- to -moderate income population whose household incomes are typically less than $67,000 a year.

Primary Responsibilities

· Coordinate the Volunteer Income Tax Assistance (VITA) free tax filing program.

· Develop, schedule and implement volunteer recruitment and training plans for site coordinators, tax preparers, greeters, interpreters and other community volunteers:

o Maintain a current database of volunteers.

· Prepare and maintain all necessary tax season equipment (computers, printers, copiers).

o Ensure all equipment has appropriate software and defaults loaded and operational for the tax season.

o Maintain all tax updates on computers and all tax alerts at each site.

· Oversee all aspects of the appointment scheduling process, working closely with 2-1-1.

· All site logistics such as:

o Secure tax preparation sites for both urban and rural locations.

o Ensure that all sites have required equipment and supplies needed for successful completion of tax preparation.

o Ensure tax preparation sites are operational before and during filing season.

o Oversee the set up and tear down of each site.

· Ensure all tax returns are electronically filed in a timely and accurate manner and rejects are resolved in the allotted time frame.

· Maintain confidentiality of all tax materials and personal information of clients.

· Collect and deliver VITA statistics for grants and reporting to partners, coalitions and funders.

· Manage VITA marketing and community outreach.

· Create or coordinate development and implementation of asset building education for tax clients.

· Provide administrative support for the Community Asset Building (CAB) Coalition and Community Impact Council’s Income team through attendance at scheduled meetings.

· Increase awareness of the VITA program in the community through community presentations.

· Assists in identifying funding sources for the VITA program. Develop and write funding proposals and grant applications as it relates to VITA grant; negotiate grants; report to funders; assist in planning and implementation of funding projects

I. Education and Position Requirements

· Associate or bachelor’s degree preferred

· Previous work experience in a team environment

· Ability to complete the volunteer tax certification through the Military level (certification through Link & Learn Taxes) early fall

· Ability to complete training in financial education/financial coaching

· Previous income tax knowledge preferred

· Bilingual in Spanish and English helpful

· Proficient in PC programs, such as Word, Excel & Google Docs

· Effective communication skills

· Work some evenings and weekends, particularly during tax season, mid-January through mid-April

· Must have valid driver’s license and reliable transportation. Must be able to transport supplies to various locations.

· Demonstrated interpersonal, organizational and leadership skills

· Must have regular attendance at work

· Critical thinking and strategic planning skills

· Knowledge of funds, fiscal management, performance evaluations and statistical analysis.

· Ability to manage time, people and resources

II. Essential Skills

· Supervisory experience

· Computer literacy

· Public Speaking

· Positive attitude, team player, flexible

· Self-motivated

· Ability to prioritize, manage multiple projects

· Knowledge of issues impacting low-income families and individuals

· Experience working with target population

III. Physical/Mental Requirements

· May be periods of prolonged standing during the tax season.

· Must be able to reach, push, pull, carry and lift up to 40 lbs. when accessing and assembling equipment and transporting materials to sites

· Alertness

· Attention to detail

North Texas Area United Way is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Wichita Falls, TX 76302 (Required)

Ability to Relocate:

• Wichita Falls, TX 76302: Relocate before starting work (Required)

Work Location: In person

Salary : $48,000 - $55,000