What are the responsibilities and job description for the Care Coordinator - Hunt County position at North Texas Behavioral Health Authority?
Hunt County Care Coordinator - Based in Kaufman with Travel to Hunt County - Must be willing to travel in this county
Position's Role Summary :
Do you have a passion for helping others and want a career where you can make a difference? Then join our NTBHA team. We have proved to be a strong, self-sufficient and enduring foundation within our community. We are committed to connecting and serving our clients where they live. Please apply if you want to build a career here!
North Texas Behavioral Health Authority (NTBHA), based in Dallas is responsible for developing a collaborative system of care for children, adolescents and adults with severe mental illness and other serious emotional disturbances, as well as those experiencing a substance use disorder. We are focused on trauma-informed, resilience-oriented care in all services provided. This position will primarily serve Hunt County and involves driving in that area.
This position's actions and work must align with NTBHA values and goals, regulations, and policies and procedures, and meet all documentation standards and regulatory requirements.
This position requires excellent organizational and clinical skills to provide continuity of care coordination work through the NTBHA Utilization Management Department.
The purpose of the Care Coordinator is to perform complex coordination work and assist in developing discharge plans, goals and objectives while eliminating barriers to effectively connect individuals with mental illness and / or a co-occurring disorder, transitioning from crisis services to outpatient services.
Care Coordinators actively participate in staffing's to determine best treatment for recovery. Work involves coordination and linkage activities to community-based services, including medical, social, educational, financial, and other appropriate supports that are consistent with the individual's recovery goals.
This position may provide skills training, case management, and case monitoring while consumers transition to the community. Targeting identified individual risk and needs relative to reducing recidivism, hospitalization and / or homelessness will be central.
Care Coordinators collaborate and work effectively with internal departments, law enforcement, state and local hospitals, and community agencies and organizations.
Requires cellular availability after hours and flexible work hours to meet program needs. Responsible for adherence to and compliance with NTBHA policies and procedures and state regularity codes.
Required Skills and Abilities :
- Work autonomously and to make decisions consistent with applicable rules, regulations, policies and procedures.
- Create, analyze, prepare, and maintain records, files, documents, reports, and correspondence.
- Recognize problems and identify and facilitate solutions. Knowledge of community resources, local indigent behavioral health systems and local authority / service coordination principles, objectives, standards and methods, and of program policies and procedures.
- Communicate effectively and use effective interpersonal skills to communicate ideas and complex concepts with individuals from diverse cultural and socio-economic backgrounds through oral and written communication.
- Constructively and efficiently work with other professionals and staff, community representatives, persons with disabilities, and family members.
- Foster strong, positive, and effective working relationships with inter-agency and intra-agency team members, encouraging and supporting interaction among various team members across organizational lines.
- Respect diverse views and approaches, and contribute in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
- Trauma-informed, resilience-oriented care with cultural humility.
- Duties and projects may be assigned or changed to meet business needs.
Qualifications required :
NTBHA is deeply committed to diversity, equity, and inclusion, both in our hiring practices and in our experiences as employees. We strive to create a mindful and respectful environment and culture that is free of perceived harassment, racism, and discrimination, creating an environment of understanding and compassion for all lived experiences.
