Program Manager-Jail Based Behavioral Health (Ellis County)

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Title: Program Manager - Jail Based Behavioral Health (Ellis County)

Position Role Summary:

Must be a Licensed Practitioner of the Healing Arts (LPHA) in the state of Texas: RN, RN-APN, PA, LPC, LCSW, PhD, or LMFT required.

NTBHA is seeking a licensed professional with excellent organizational, clinical and management skills to expand and manage multiple criminal justice programs, with central weight on competency restoration. The administrator will participate in the design, implementation, refinement and adaptation of programs and in planning future program strategies. Programs will demonstrate long-term strategies of investment in local reform, research, experimentation, and communications that seek to create ensure their success.

In this role, the administrator will be called upon to: deliver under pressure and consistently produce high-quality work; build effective relationships and work proactively with other departments; anticipate potential issues and propose solutions; offer assistance and service to team members; and present ideas for improvement and be able to create a project plan to execute these improvements. The administrator will have responsibility for and will share in additional administrative, clinical, programmatic, and budgetary operations, including monitoring performance, outcomes and cost effectiveness.

The administrator will: keep abreast of current events, developments and issues in the field to maintain a balanced and objective perspective and approach to programs; support and maintain relationships with county and municipal departments, law enforcement agencies, treatment providers and related agencies.

Requires availability and flexible work hours (after hours) to meet program needs.

Responsible for compliance with NTBHA policies and procedures and state regularity codes.

Job duties, responsibilities, and skills:

• Work independently and make decisions consistent with applicable rules, regulations, policies and procedures.
• Oversee the performance of the assigned Jail Based Care Coordinators.
• Meet regularly with the Jail Based Care Coordinators for the purpose of supervision and clinical consultation and document this in accordance with NTBHA policies and procedures.
• Provide liaison between the Chief of Intensive and Forensic Services and community partners and agencies involved with forensic services.
• Create, analyze, prepare, and maintain records, files, documents, reports, and correspondence.
• Identify and facilitate solutions for recognized problems.
• Use effective written and oral communication skills with individuals from diverse cultural and socio-economic backgrounds.
• Constructively and efficiently work with other professionals and staff, community representatives, persons with disabilities, and family members.
• Develop effective inter- and intra-team relationships to encourage and support communication among various organizations.
• Respect diversity and develop an environment of professionalism and acceptance toward all employees, patients and visitors.
• Maintains liaison with personnel from state regulatory bodies and from community groups.
• Provide consultation and technical assistance to contracted MH providers.
• Assist providers with developing and/or improving program design.
• Assist in the training and orientation of staff.
• Provide liaison between courts, law enforcement, the jail, NTBHA, and psychiatric hospitals.
• Assist the Chief of Intensive and Forensic Services in various duties related to jail based behavioral health services as well as law enforcement and forensic programs.
• This position may require some travel throughout the counties served by NTBHA: Dallas, Ellis, Rockwall, Kaufman, Navarro, and Hunt. Requires cellular availability after hours and flexible work hours to meet program needs.
• Responsible for adherence to and compliance with NTBHA policies and procedures and state regulatory codes.
• Other duties assigned by NTBHA.
• Bilingual ability preferred but not required.

Qualifications required:

• Master’s degree in social work, psychology, human services, counseling or a related field.
• Applicants must be a fully licensed LPHA within the State of Texas with experience in operating, supervising, and monitoring forensic and competency restoration programs preferred. This includes LPC, LCSW, LMFT or any other type of LPHA license.
• At least three years’ experience with direct care of persons with serious mental illness and/or substance use disorders.
• At least two years of experience in psychiatric crisis service settings of inpatient hospitals, psychiatric emergency departments, intensive outpatient services, and/or criminal justice facilities.
• Minimum of two years of experience in a law enforcement or correctional setting (county or local jail or detention center, state prison, state jail, or federal correctional center, probation, parole, or law enforcement or similar) involving direct care/contact with incarcerated individuals.
• Experience in supervising a multi-disciplinary team, program development, program operation and reporting, and data tracking
• Experience in providing psychosocial education, skills training, or teaching, particularly with the target population.
• Knowledge of the Texas criminal justice system in general and the local court systems within the NTBHA service area.
• Experience with participating in a treatment team that develops and monitors treatment plans for persons with severe persistent mental illness and substance use disorders.
• Knowledge of the various community resources and providers within the NTBHA service area including (but not limited to) supportive housing and employment, shelters, food banks, social service agencies, charities, medical and behavioral health providers, and other resources for the indigent population.
• Have experience with the implementation of evidence-based curriculum for mental health services, preferably in crisis management and/or criminal justice.
• Experience in and knowledge of trauma-informed care, harm reduction and recovery principles and standards of care.
• Possess knowledge of diagnostic and risk assessments using NTBHA accepted tools and practices.
• Have an understanding of competency restoration, forensic commitments, and TRR services.
• Understanding of and experience with HHSC programming and systems, including Texas Resilience and Recovery, CMBHS, ANSA, and CARE.
• Possess knowledge of community resources, local indigent behavioral health systems and local authority/service coordination principles, objectives, and standards and methods.
• Be knowledgeable of provider specialty forensic program policies and procedures.
• Possess and maintains a valid driver’s license.
• Pass and maintain a clear background record as required for healthcare organizations under state and federal contracts.
• Other duties assigned by NTBHA.
• Pass and maintain a background check with Ellis County jail.
• Must be able to work on and have knowledge of a PC (personal computer).
• Advanced Microsoft Office Suite skills - Outlook, Word, Excel, PowerPoint, etc., with an ability to become familiar with company-specific programs and software.

We are responsible for developing a collaborative system of care for individuals in crisis in the NTBHA service area. We are focused on trauma-informed, resilience-oriented care in all services provided.

NTBHA is deeply committed to diversity, equity, and inclusion, both in our hiring practices and in our experiences as employees. We strive to create a mindful and respectful environment and culture that is free of perceived harassment, racism, and discrimination, creating an environment of understanding and compassion for all lived experiences.

To be considered for this position, please confirm that you have reviewed the posted salary and understand the salary range is firm.

Job Type: Full-time