Perinatal Nurse Navigation Manager

Introduction

Candidates must live in Dallas, San Antonio, or Austin to be considered for this role. Travel will be required to to the HCA Healthcare Hospitals in these divisions.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Perinatal Nurse Navigation Manager today with Work from Home.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Perinatal Nurse Navigation Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As a Manager of Nurse Navigation, you will oversee the nurse navigators that execute patient navigation and support the strategic goals of the division/market – providing leadership support to all clinical resources for navigation. You will have the primary responsibility to develop, manage, and mentor the nurse navigators while serving as an advocate and educator for patients throughout the continuum of care. You will also serve as a direct leader for local and remote nurse navigators to execute mid and long-range strategic initiatives to optimize operational performance.

What you will do in this role:

• Ensures navigators have the availability and operation of necessary equipment and/or resources to navigate patients effectively through the continuum of care
• Performs 1:1 rounding with navigators to provide feedback on performance and nurture growth; provides appropriate coaching as needed
• Implements corrective action and conducts performance evaluations
• Actively participates in the hiring and onboarding of navigators
• Assists in the development and follow-through of the division navigation team
• Drives process improvement and identifies opportunities for workflow efficiency and standardization. Ensures reporting is in place to demonstrate program outcomes and support performance improvement activities
• Provides leadership, direction, and guidance to assigned staff
• Coordinates and maintains the required training and skills of staff
• Effectively addresses colleague issues to promote a productive and healthy work environment
• Works collaboratively in concert with the Director of Care Navigation to ensure alignment with strategic goals, data interpretation, report generation, and facility-level planning within the division, corporate, and respective service lines
• Ensures standardization of navigation workflow and identifies opportunities in collaboration with stakeholders for improving patient care and outcomes
• Promotes research (as applicable) and integrates evidenced-based knowledge into the identification of best practices in the delivery of patient navigation
• Knowledge of regulatory agency standards and customer service expectations for the practice of patient navigation
• Responsible for operating within an approved budget
• Ensures appropriate productivity of navigators (e.g. monitoring caseload, timeliness, acuity of patient/complexity)
• Collaborates with corporate and the respective service lines to ensure an adequate knowledge of goals and program specifics

What you will need in this role:

• At least five years of experience in a healthcare field is required
• Three years of experience as a nurse navigator and/or patient educator is preferred
• At least one year of experience in leadership is preferred

Education

• Bachelor’s Degree in Nursing required
• Master’s Degree in Nursing preferred

Licenses and Certifications

• Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Perinatal Nurse Navigation Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.