What are the responsibilities and job description for the Customer Service Representative position at North Valley Veterinary Clinic?
North Valley Veterinary Clinic is a large animal veterinary clinic located in Gooding, ID. We are currently seeking a full time customer service representative to manage our front desk and day-to-day clinic needs. The individual will be the first point of contact for our clinic and will be integral to our veterinary team. This individual will be a natural communicator, reliable, and self-motivated.
Responsibilities
- Answer incoming calls
- Provide pertinent information in-person and via phone/email
- Efficiently schedule client appointments for each doctor
- Accurately provide pertinent messages/information to clients as well as doctors
- Prioritize incoming calls and help determine best course of action if doctors are not available
- Create and submit various animal health papers and lab submissions
- Collect payments and send invoices
- Enter invoices using Quick Books
- Maintain client records
- Monitor and submit veterinary supply orders
This is a rewarding position with a dynamic work environment that provides a strong platform for personal enrichment. Pay is dependent on experience. Benefits are included.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Gooding, ID 83330 (Required)
Work Location: In person