General Clerk III - Imaging Operations 03717 NWSOL

Location: Richland, Washington
Title: General Clerk III - Imaging Operations
Schedule (FT/PT): Regular Full Time
Travel Required: No
Clearance: Ability to Obtain

North Wind Solutions is a Government contracting small business with operations at military and civilian installations across the United States. The company’s focus is facilities operation and maintenance, waste management and radiological services, security control and force protection, and environmental services.

POSITION PURPOSE:
The General Clerk III is responsible for a variety of tasks within the Records Management organization. Cognizant of applicable site procedures and ensure strict adherence to those requirements. Provide support for a compliant, cost-effective, service-oriented Imaging Operations Program meeting requirements as identified in customer procedures, NARA regulations, and DOE directives. This position is responsible for scanning and indexing documents assigned to maintain quality assurance and compliance with emphasis on electronic records, records verification, and accurately storing these documents in the IDMS system. Assist with any other tasks determined applicable to the contract needs. Provide excellent customer service to site contractors and the Department of Energy.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Preparation, scanning, indexing, verification, and recycling of records.
• Identification and interpretation of requirements found in desk guides and site procedures.
• Effectively communicate, both verbal and written, with management, colleagues, and customers.
• Maintain accurate accounting of duties performed using provided tools.
• Receive work from site customer according to standards and inputting the work into the task list for accurate work flow processes.
• Responsible for training new or existing team members.
• Assign priorities and must be able to provide direction with work/priorities.
• Assigned special roles to support projects.
• POC in Leads/RMS absence.
• Other duties as assigned by Lead or Manager.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Assist Lead or Records Management Specialist in development of estimates for performing service tasks.
• Hanford Systems used to provide support are comprised of the following:
• Integrated Document Management System (IDMS)
• Records Management Access Portal (RMAP)
• RIM Scanning Solution (RIMScan)

MINIMUM QUALIFICATIONS:
Education and Experience:
High school diploma and 0-2 years relevant work experience or relevant Associate's degree.

Skills and Abilities:

• Effectively communicate, both verbal and written, with team members, management, and customers.
• Highly organized and detail oriented with strong follow-up skills to manage large volumes of documentation.
• Experience or ability to learn the records management lifecycle processes.
• Ability to understand priorities.
• Proficiency or ability to learn basic technical skills for a wide range of software, including records and configuration control management systems.
• Customer service oriented, with ability to work professionally and collaboratively across multiple contractors and organizations.

Special Requirements:

Security Access Requirement:

• Must pass pre-employment background check.
• Must pass pre-employment drug screening.
• Applicants are required to have REAL ID ACT compliant documentation at time of hire and nothing on record that would prohibit you from gaining access to Department of Energy sites.
• Must be able to obtain a Department of Energy badge for access to the Hanford Site.

PREFERRED QUALIFICATIONS:

• Previous Hanford experience.
• Previous Document Control and/or Records Management experience.

PHYSICAL DEMANDS:

Position is primarily sedentary in nature, but may involve walking or standing for brief periods of time. The work may involve exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

WORKING ENVIRONMENT:

Works mainly in typical office environment. The noise level in the work environment is usually quiet.

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline 1.208.528.8718 or use the Request for Reasonable Accommodation form to get assistance.

North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

Proof of citizenship will be required as a condition of employment.

Candidates may be required to obtain and hold a Secret or Higher US Government Clearance.