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Automotive Service Writer - Service Advisor

Northbay Automotive & Tire
Petaluma, CA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/8/2025

Job Description

Job Description

Looking for a company that values your contributions and offers opportunities for growth and development? Here at Northbay Automotive in Petaluma, CA , we're committed to investing in our employees and providing them with the resources they need to succeed. As a full-time Automotive Service Writer - Service Advisor , you receive ongoing training, a healthy work-life balance, and a competitive wage of $25 / hour plus bonuses to help you enhance your skills and advance your career. You also have access to a wide range of benefits and perks, including :

  • Health insurance
  • Vacation
  • Holidays
  • Sick days
  • Team bonus program
  • Uniforms
  • Training

Interested? We would be, too! Keep reading to learn more about this amazing Automotive Service Writer - Service Advisor job!

OUR IDEAL AUTOMOTIVE SERVICE WRITER - SERVICE ADVISOR

Can you meet these requirements?

  • Sales skills
  • People skills
  • Attention to detail
  • Do you possess these traits?

  • Skilled communicator - great customer service and communication skills
  • Attentive - easily absorbs and retains new information
  • Reliable - takes pride in being someone that others can count on
  • Team player - flexible and willing to help out where needed
  • Are you able to work this schedule?

  • 40 hours per week from Monday to Friday with weekends off
  • If you answered "yes" to the questions above, keep reading to find out what your day-to-day is like and to learn more about our supportive auto repair company!

    WHAT YOUR DAY ENTAILS

    At our busy and successful auto repair shop, our service advisors are the backbone of our operation. As the first point of contact for our valued customers, you play a crucial role in ensuring their satisfaction. You listen carefully to each client's concerns and work closely with our expert auto technicians to diagnose and repair their vehicles efficiently and effectively.

    As a skilled communicator and problem-solver, you're responsible for writing up accurate estimates and maintaining clear lines of communication with both clients and technicians. You're also in charge of ordering any necessary parts and ensuring that each repair meets our high standards of quality control.

    But it's not just about the technical aspects of the job - it's about the relationships you build with our customers. You're their go-to person for auto advice, updates, and feedback throughout the repair process. You take great pride in seeing their relieved faces when they're back on the road, knowing that you played a key role in getting them there!

    WHO WE ARE

    Since 1989, Northbay Automotive has been servicing and repairing personal, business, and fleet vehicles in the Petaluma, CA area. We are a family-owned shop dedicated to one simple goal : providing quality automotive services and repairs at a fair price. Our commitment to this goal has made us a five-star business and a favorite among our customers. We are a Napa Car Care Center, a AAA-approved facility, and we employ multiple ASE-certified technicians.

    We couldn't provide the excellent customer service we're known for without our dedicated, talented team - that's why we give our employees the support they deserve. As a husband and father, our founder Mike Stauber understands the importance of a healthy work-life balance . We provide all our employees with competitive compensation and great benefits , and we do our best to create a positive, supportive work environment .

    If we've piqued your interest, apply today to become our essential Automotive Service Writer - Service Advisor - you won't regret it!

    Location : 94952

    Job Posted by ApplicantPro

    Salary : $25

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