What are the responsibilities and job description for the Clinic Supervisor, Primary Care position at Northbay?
At NorthBay Health the Clinic Supervisor will support Vacaville, Dixon, and Winters Primary Care has responsibility and accountability for the operational management of the Primary Care clinic. The Clinic Supervisor responsibilities include but are not limited to: oversight of the day-to-day operations, scheduling support and supervision for the clinic/s, staffing, continuity of care and services, compliance with corporate, regulatory and professional standards. The Clinic Supervisor is responsible for monitoring and auditing clinic operations, including ensuring appropriate competencies are maintained by provider and staff members within the medical office. In partnership with the Practice Manager, the Clinic Supervisor fosters multi-disciplinary collaborative relationships among physicians, providers, and staff.
The focus of the Supervisor is patient experience, throughput, access, and quality patient care delivery. The Clinic Supervisor may also engage in direct patient care, as appropriate for licensure or certification, within the medical office setting. The Clinic Supervisor performs a combination of duties encompassing staffing, payroll, orientation and competency of the PSR/MA staff. The Clinic Supervisor participates in leadership activities as requested, adheres to system policies, and functions as part of the customer service team in support of the practice. This position interfaces with multiple departments.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Qualifications:
- Education: High school graduate or GED required. Associate degree or six years of clinic and/or Medical Group administration experience.
- Experience: Minimum of five years of experience in a medical front and back office setting with experience and knowledge of health insurance/ benefit requirements or Medical Group administration experience. Previous supervisory and/or leadership experience preferred.
- Skills: Current AHA or equivalent BLS preferred. BLS certification required within 90 days of hire. Strong organizational skills as well as written/spoken communication skills essential. Ability to work independently on a variety of complex tasks, managing competing deadlines. Demonstrated working knowledge of Windows, Outlook, and Microsoft Word/Excel. Knowledge of medical terminology, and insurance rules and regulations preferred. Knowledge of worker’s compensation preferred. Detail oriented with typing and computer entry ability and a working knowledge of general office machines required. Knowledge of STIX and Cerner preferred.
- Interpersonal Skills: Demonstrates the NorthBay Way. The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence.
Compensation: hourly range $39.67 - $48.23 ( based on years of experience in role)
Salary : $40 - $48
