What are the responsibilities and job description for the Office Supervisor, SDI (On-Site) position at Northbay?
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
At NorthBay Health, the Supervisor supervise the business office functions for this free-standing diagnostic imaging business. For multiple outpatient diagnostic imaging sites and multiple modalities, coordinates clerical support functions; coordinates clerical staff schedules and assignments; ensures the efficient flow of information; manages the use of the information systems; and provides staff relief for all front office and back office support positions.
The Supervisor directs patient scheduling, registration, acquisition of patient pre-billing information functions, submission of patient billing information to the outsourced billing service vendor, development and maintenance of relationship with billing vendor, and film library support including CAD scanning, mammography tracking, and image distribution. Maintains business and regulatory compliance. Supervises specific marketing activities, coordinated with Director, with physician offices that refer patients for exams.
Qualifications:
Education: AA Degree or eight years of experience in a day to day imaging facility.
Licensure:
- Current AHA or equivalent healthcare provider
- BLS Certification required.
Experience:
- Previous lead or supervisory experience preferred.
- Minimum 8 (combined) years of experience required in an imaging facility.
Skills: Proficient (advanced knowledge) in computer terminology and understanding of computer logic. Proficient in Microsoft Office related programs a must; typing 60 wpm; excellent writing skills. Project coordination and logistic abilities/skills required. Good judgment to work in an orderly manner under pressure.
Interpersonal Skills: Demonstrates NorthBay's values and true north including nurturing care, own it, respect relationships, build trust, hardwire excellence. Excellent interpersonal skills dealing with co-workers, MD’s and clients. Conflict resolution skills preferred. Excellent written and verbal skills
Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.
Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly performs minimal sitting, occasional lifting or moving boxes/supplies. Moderate, must be able to assist moving patients.
Hours of Work: 8:00 a.m. – 5:00 p.m. Monday through Friday; occasional weekend or after hours requested.
Compensation:
- Hourly pay range: MIN $37.39 - $41.25 per hour.
Salary : $37 - $41
