Golf Outside Services- Starter & Player Assistants

Description

Join our amazing team as a Starter & Player Assistant to work at Heritage Oaks Golf Club and Anetsberger Golf Course. Spend time outdoors, develop your customer service skills and assist with ensuring the course operates smoothly. This position maintains on-course order and safety for all guests, enforces pace-of-play, maintains consistent tee time intervals, and ensures guests adhere to golf club rules. Educate and/or communicate on-course expectations and golf etiquette expectations to guests. Assist players with on-course issues. Execute all work duties, focusing on providing exceptional customer service to all guests while offering an excellent player experience. Work tasks may vary based on starter or player assistant assignment; staff may be assigned any on-course duties as needed. 

Pay & Schedule:
$15.00 - $16.00 Per Hour (DOQ)

Hours may fluctuate based on operational needs; Weekdays, weekends, and evenings. Holiday work may apply.

Duties & Responsibilities:

• Proactively communicate with guests with a customer-first mindset.
• Starters will verify appropriate payment for green fees, golf cars, and push carts.
• Starters will keep accurate records for golf car rentals and start and finish times; continually report tee time status to the golf shop and
  on-course player assistants.
• Maintain standards for tee time intervals, on-course pace-of-play, etiquette and player expectations.
• Maintain open communication of tee time status and on-course play with the golf shop and other on-course staff
  (starters, player assistants, bag drop).
• Player Assistant will maintain on-course pace-of-play, and golf etiquette.
• Accurately and proficiently performs opening and closing procedures as assigned.
• Ensure the course looks presentable and the surrounding areas.
• Assist with setup for special events.
• Inform the Golf Operations Supervisor of the daily operations for the starter and the first tee and any issues and/or occurrences that require   attention, including golf car issues.
• Adhere to all golf clubs' safety policies and procedures.
• Report any work-related or patron injuries or incidents to the supervisor. Also, report unsafe conditions to the supervisor and correct them
  if appropriate.
• Perform all job tasks in a safe manner.
• Perform other duties as assigned.

Benefits

All employees are eligible for the Recreation Benefits usage, which includes discounted and/or complimentary services.

To view job description, click here.

Qualifications

Must have general knowledge of the game of golf, terminology, etiquette, and equipment, along with a general interest in the game of golf.

Skills & Abilities
• Provide positive customer service to all guests
• Communicate effectively both orally and visually
• Maintain efficient and organized on-course play
• Safe operation of a golf car
• CPR/AED Certification or ability to obtain within six (6) months of hire
• A valid Illinois driver's license is required to operate a golf car safely

Knowledge
• Basic use of software applications

Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to sit, stand, walk, bend, climb stairs, twist, talk and hear; use hands and fingers to handle, feel or operate objects, tools, or controls;    and reach with hands and arms.
• Required to walk on uneven golf course grounds.
• Hand-eye coordination is necessary to operate computers and various golf and office equipment.
• Specific vision abilities are required, including close vision and the ability to adjust focus.
• May occasionally lift and/or move up to 25 pounds.

Salary : $15 - $16