What are the responsibilities and job description for the Deli Associate position at Northdale Oil?
Northdale Oil Inc. is a family-owned company with a passion for serving our customers and the communities in which we operate. Our business is based on the deep-rooted relations we have with our customers, partners, and team members since 1967. As a wholesaler and retailer of petroleum and propane products, we specialize in delivering quality product, competitive value, and exceptional customer service. We own and operate several convenience stores where we guarantee unparalleled customer service. We strive for excellence by:
- Offering a wide selection of quality products at a competitive value.
- Fostering service-orientated and boldly optimist team members.
- Meeting the volatile demands and challenge of the industry.
- Moving forward into the future while remembering our roots.
- Valuing people.
Creating an environment that has a passion for winning!
Job Overview
The Deli Associate helps with the day-to-day food service operations. The associate is a vital member of our organization playing an essential role in, providing a welcoming, positive experience to customers, and ensuring food quality is maintained. The self-motivated, service-orientated individual will be accountable for demonstrating Northdale’s culture of exceptional customer service, serving high quality product, and a team orientated mindset.
Responsibilities and Duties
- Maintain high level of customer service.
- Communicate company policy.
- Assist in performing, implementing, and enforcing established daily operating procedures to ensure deli is clean, stocked, organized, and well kept.
- Maintain quality brand image standards.
- Maintain product quality, margin control, and waste management.
- Food preparation, portion sizes, and the overall presentation of food.
- Communicate any merchandising problems, price change requests, and equipment problems.
- Enforce all safety policies and procedures and report all employee and/or customer incidents.
- Follow and ensure all health and food safety regulations are met.
Qualifications
- High School Diploma.
- 1 year of retail deli management preferred.
- Specific skills:
- Effective communication skills.
- Ability to coach, train and motivate employees.
- Comfortable working in a fast-paced environment, multi-task, and problem-solve.
- Understand food quality.
- Strong work ethic.
