What are the responsibilities and job description for the Retail Store Assistant Leader position at Northeast Alternatives?
About the Company
Northeast Alternatives/Sapura is a dynamic cannabis brand committed to producing high-quality products. Our success relies on the talents of our skilled and motivated team members. As we continue to grow, we seek diverse, talented individuals to further our mission and provide innovative ideas.
About the Role
The Assistant Store Manager (ASM) supports the Store Manager in overseeing day-to-day retail operations at the dispensary location. This role emphasizes customer service, company values, and brand culture while maintaining store compliance with local, state, and federal regulations.
Qualifications and Requirements
Northeast Alternatives/Sapura is a dynamic cannabis brand committed to producing high-quality products. Our success relies on the talents of our skilled and motivated team members. As we continue to grow, we seek diverse, talented individuals to further our mission and provide innovative ideas.
About the Role
The Assistant Store Manager (ASM) supports the Store Manager in overseeing day-to-day retail operations at the dispensary location. This role emphasizes customer service, company values, and brand culture while maintaining store compliance with local, state, and federal regulations.
Key Responsibilities
- Supervise daily retail operations, ensuring customer satisfaction and adherence to company policies.
- Collaborate with marketing to execute dispensary selling strategies.
- Coach employees to create a customer-centric environment.
- Address customer complaints and concerns proactively.
- Maintain store compliance with laws and regulations.
Qualifications and Requirements
- 2 years of retail management or restaurant management experience.
- Cannabis industry experience preferred but not required.
- Full-time availability, including 7 days a week morning, afternoon, and evening shifts.
- High School Graduate or equivalent.
- Leadership experience, communication, and training skills in a customer-centric retail environment.
