What are the responsibilities and job description for the Scheduler / Billing Specialist position at Northeast Appliance Repair LLC?
Job Description
Job Description
Benefits :
Flexible schedule
Northeast Appliance is located in Ruston and West Monroe, LA. We sell and service residential appliances in North LA.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities :
Receive incoming calls in professional and courteous manner
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Creating invoices and submitting to customers and warranty companies
Contacting customers & warranty companies to obtain payments
Posting customer payments by recording checks, and credit card transactions
Updating receivables by totaling unpaid invoices
Maintaining records of invoices, debits, and credits
Keeping organized and detailed documentation of all correspondence with customers
Handling customer disputes in regard to payments or invoicing
Job Requirements :
Minimum two years admin experience
QuickBooks experience required
1 years billing / invoicing experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Ability to use Excel and Adobe
High level attention to detail and trustworthiness
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