What are the responsibilities and job description for the Receptionist, Weekends/Part Time position at Northeast Center for Rehabilitation and Brain...?
We are currently looking for a Receptionist Part Time/Weekends
- Friday 4p-9p
- Saturday 8a-4p
- Sunday 8a-4p
Responsibilities:
- Operate multiline telephone and paging system.
- Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
- Locate personnel by using overhead paging system.
- Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
- Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
- Responds to inquiries regarding job openings and distributes job applications to perspective employees.
- Provides callers with information such as company address, directions to the company location, company fax numbers, website and other related information
- Receives, sorts and forwards incoming mail. Coordinates the pick-up and delivery of mail services.
- Responsible for reporting all resident concerns and/or suspicious behavior to the appropriate department head/supervisor on duty.
- Handles sensitive information regarding Residents and other facility matters with professionalism and confidentiality.
- Works in an organized fashion and keeps lobby and workstation clean and free of hazards at all times.
- Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
- Communicates and interacts effectively and tactfully with residents, visitors, families, and employees.
- Attend and participate in departmental meetings and in-services as needed.
Requirements:
- High school diploma or equivalent.
- Excellent communication skills
- Solid computer skills
- A very positive attitude with ability to work in a fast paced environment
- Ability to read write and speak in English to the extent necessary for safe and efficient performance of the job.
- Flexibility-This position is part of a health care facility that is open 24 hours a day, 365 days a year. Working on holidays and during inclement weather will be required as needed.
EEO Employer