Student Accounts Coordinator

POSITION: Student Accounts Coordinator

DEPARTMENT: Finance

REPORTS TO: Associate Controller of Finance and Student Accounts

DIVISION: Finance

HOURS: Non-Exempt, Full-Time, 35 hours per week, Monday – Friday, on campus

Hourly rate range: $20 to $24.25 an hour

GENERAL DESCRIPTION: The Student Accounts Coordinator is responsible for the daily activities of the Student Accounts Office; student billing and receivables, disbursement of aid, processing refund checks, assisting and counseling students on accounts due to the college, and performing other related duties as assigned.

SPECIFIC RESPONSIBILITIES:

• Handle Student Accounts functions including processing charges, adjustments, and late fees on student accounts, loan and payment plan reconciliations, and monitoring payments made through third-party vendors (Flywire, Nelnet, etc.).
• Respond to student inquiries to include late payment fees, account balances, payment plan inquiries, and payment deadlines.
• Maintain a basic understanding of the various approaches to financing a college education through financial aid, student loans, payment plans, and other avenues.
• Monitor student accounts for billing accuracy.
• Place delinquent accounts with outside collection agency when deemed appropriate.
• Ensure timely processing of cash receipts and deposits into the bank account.
• Process weekly refunds to student accounts.
• Perform monthly reconciliation of various accounts related to accounts receivables.
• Assist with issuance of IRS Form 1098-T Tuition Statements and TL11A Canadian Tuition Certificates.
• Process student new hire paperwork and complete biweekly review of student payroll.
• Other duties as assigned by the Associate Controller of Finance and Student Accounts.

QUALIFICATIONS: Associates degree and experience in accounting required. Bachelor’s degree in accounting or related field preferred. Experience in higher education with Student Accounts/Financial Aid preferred. Other requirements include proficiency in Microsoft Office, excellent organizational and interpersonal skills, ability to exercise professional judgment, adapt quickly to change and ability to work within a collaborative decision-making arena.

NOTE: Due to the driving/ travel requirements, this position is subject to the College’s Motor Vehicle Use Policy and the employee will be required to sign a release for a Motor Vehicle Report upon hire. This release will remain in effect through the duration of employment unless revoked in writing. Motor Vehicle Report checks are conducted annually by the College.

Northeast College of Health Sciences is committed to creating a culture of diversity, equity, inclusion, and belonging with our college campus community. In support of our institutional values, we acknowledge each person’s unique experience, perspective, and ability as contributions that both enrich our community and enhance the professions and people we serve. As such, the College is dedicated to providing equitable opportunities to all future and current employees, including those belonging to groups that have been historically underrepresented in higher education.