What are the responsibilities and job description for the Administrative QA Reporting Associate position at Northeast Family Services?
Northeast Family Services is looking for a QA Reporting Associate with strong administrative and reporting skills to join our growing team!
As a member of the operations and quality assurance team, the Administrative QA Reporting Associate will support the QA Manager and assist in running, tracking, and compiling reports for the QA and EHR team. Helping to track daily productivity reports and related spreadsheets is a key function of this role, as well as sending follow-up emails to stakeholders to ensure accuracy.
If you're looking to make a change and put your administrative, organization, and problem-solving skills to use, don't miss this opportunity to join a growing, well-regarded organization that truly cares for their employees and clients!
This is a remote position, but must reside in RI, MA, NH, or NY.
Responsibilities :
- Assist the QA Manager with running daily, weekly, and monthly reports.
- Respond to reporting inquiries in a timely fashion
- Email managers and other stakeholders for reporting clarification and accuracy
- Help compile, review, and quality check reports
- Provide a high level of attention to detail and consultative service skills with interactions of staff
- Participate in development of training plans for reporting and data utilization
- Acts as project assistant for all Clinical Quality related projects
- Identifies, assesses, troubleshoots reporting related issues as they occur, and sees through to full resolution.
- Maintains proper user control by adding and deactivating users and updating credentials as necessary
- Maintains confidentiality of all patient / client and employee information
- Other duties as assigned
Qualifications :
Benefits :
Hours :
