What are the responsibilities and job description for the Administrative QA Reporting Associate position at Northeast Family Services?
Northeast Family Services is looking for a QA Reporting Associate with strong administrative and reporting skills to join our growing team!
As a member of the operations and quality assurance team, the Administrative QA Reporting Associate will support the QA Manager and assist in running, tracking, and compiling reports for the QA and EHR team. Helping to track daily productivity reports and related spreadsheets is a key function of this role, as well as sending follow-up emails to stakeholders to ensure accuracy.
If you're looking to make a change and put your administrative, organization, and problem-solving skills to use, don’t miss this opportunity to join a growing, well-regarded organization that truly cares for their employees and clients!
Responsibilities :
Assist the QA Manager with running daily, weekly, and monthly reports.
Respond to reporting inquiries in a timely fashion
Email managers and other stakeholders for reporting clarification and accuracy
Help compile, review, and quality check reports
Provide a high level of attention to detail and consultative service skills with interactions of staff
Participate in development of training plans for reporting and data utilization
Acts as project assistant for all Clinical Quality related projects
Identifies, assesses, troubleshoots reporting related issues as they occur, and sees through to full resolution.
Maintains proper user control by adding and deactivating users and updating credentials as necessary
Maintains confidentiality of all patient / client and employee information
Other duties as assigned
Qualifications :
High School Diploma or equivalent required
Minimum 2 years of administrative experience
At least 1 year of (EHR) Electronic Health Records administration experience preferred
Extensive knowledge of and experience with various computer programs including Word, Excel, and Outlook required
Excellent communication skills
Ability to formulate positive collaborative relationships with the program managers and staff
Ability to work remotely
Benefits :
Health, Dental & Vision
3 weeks paid vacation
11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
Generous sick time including mental health days
401k retirement plan with up to 4% match
Voluntary short and long-term disability
Voluntary Life Insurance
Dependent care savings account
Mileage reimbursement
Longevity award - Monetary bonus and a vacation day annually
Company provided laptop and cell phone
Opportunity for professional growth
Supervision for licensure provided
Tuition Reimbursement
Personal cell phone discount
Hours : Full Time - Days
