What are the responsibilities and job description for the Intake Coordinator position at Northeast Family Services?
Are you looking for a rewarding career helping children, adults and families thrive? If you are a dedicated mental health professional seeking a new role, we are looking for you! Don’t miss the opportunity to join a wonderful team of invested professionals at a rapidly growing and well-regarded organization. Positions offer flexible schedules, highly competitive benefits including comprehensive health plans, generous vacation and sick time, education time as well as 11 paid holidays and additional self-care days.
The Intake Coordinator helps to manage all aspects of the registration and admissions process for Northeast Family Services in RI. They are responsible for answering incoming calls, gathering referral information, verifying insurance coverage, and scheduling clients’ appointments.
To be successful in the Intake Coordinator position, you need to be highly organized, detail oriented, and have a working knowledge of payer portals, co-pays, deductibles, and health insurance benefits. Top candidates will also have excellent interpersonal skills and work well as part of a multidisciplinary team that includes program directors, clinicians, nurse practitioners, and peers.
This is an on-site position in our new North Providence RI office!
If you’re looking for rewarding work, have experience working in a behavioral health environment, and enjoy helping people obtain the support they need, don’t miss this career opportunity!
Qualifications:
- HS Diploma or equivalent required
- Minimum of 2 years' experience in patient intake and scheduling
- Working knowledge of Rhode Island insurance benefits and authorizations
- Prior RI Medicaid/RI Insurance experience
- Must be able to work on-site in our new North Providence, RI office
- Proficient computer literacy, including Microsoft Office and Electronic Health Records (EHR)
- Ability to keep client and company confidences
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
- Strong time management and organizational skills
Benefits: (Full time employees)
- Health, dental & vision
- 3 weeks paid vacation
- 11 Paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
- Generous sick time including mental health days
- 401k retirement plan with up to 4% match
- Voluntary short and long-term disability
- Voluntary Life Insurance
- Dependent care savings account
- Mileage reimbursement
- Longevity award - Monetary bonus and a vacation day annually
- Company provided laptop and cell phone
- Opportunity for professional growth
- Personal cell phone discount
Hours / Compensation:
- Full Time Days / Salary
