What are the responsibilities and job description for the eCIRTS/LAN Assistant Administrator position at Northeast Florida Area Agency?
Summary
eCIRTS by Assisting the eCIRTS/LAN in all activities related to LAN and eCIRTS by performing the duties below.
Critical features of this job may be subject to change at any time due to reasonable accommodation or other reasons.
I. Essential Duties and Responsibilities include the following. Other duties may be assigned.
A. Provides input and assistance for all functions related to the operation of the Local Area Network (LAN), which may include the following:
1. Works closely with eCIRTS/LAN Administrator
2. Assists with formulation and implementation of all policies, guidelines, and procedures aimed at improving the operation of the network.
3. Input data and make changes to existing data in eCIRTS.
4. Review data for accuracy and deficiencies or errors, correct any incompatibility if possible and check output.
5. Research and obtain further information for incomplete documents.
6. Apply data program techniques and procedures.
7. Assists and supports contracted providers.
8. Assists with provider and staff training related to eCIRTS.
9. Respond to queries for information and access relevant files.
10. Comply with data integrity and security policies
11. All other duties as assigned.
B. Assist as a backup liaison with the Department of Elder Affairs MIS Department in order to provide the Area Agency on Aging/Aging and Disability Resource Center and providers with timely information on all DOEA issues and directives impacting eCIRTS and other computer related issues.
C. Complies with all background screening regulations from Florida Statutes, the Department and the Agency for Health Care Administration.
D. Provides oversight and technical assistance to all eCIRTS users.
1. Assist with assigning user id and passwords for all users, then, depending on job title, assigns access to eCIRTS. Send user id to DOEA for Portal password, if needed.
2. Responsible for overall quality assurance of data reported in eCIRTS.
3. Develops reports for the agency and contracted service providers this including quality assurance reports and special requests from providers.
4. Assist with maintenance and utilization of eCIRTS data.
5. Assist with the eCIRTS LAN Administrator on receiving and verifying all eCIRTS changes.
6. Assists Providers with access to eCIRTS.
7. Assist with eCIRTS LAN Administrator on training providers and staff on eCIRTS assessments and services.
8. Assist in entering all budgets into eCIRTS and runs the CIE reports for DOEA, as needed.
F. Provides technical assistance or computer assistance to staff and other network users. Other duties may be assigned.
1. Provides SharePoint access for staff.
2. Develops and researches different technical areas which may have an impact on the agency.
3. Develop reports for the agency for use, and train staff in using reports.
4. All other duties as assigned.
G. Assist Helpline Supervisor with the development and management of eCIRTS Resource Database.
1. Work closely with Helpline Supervisor to manage resources in eCIRTS for the ADRC.
2. Attend meetings and training to collaborate with Wellsky, DOEA, and other AAA’s to create policies and procedures.
5. Assist Helpline Supervisor with the hiring of Full Time Resource Database Specialist.
6. Assist with training of Resource Database Specialist.
7. Assist with developing SOP’s for the Resource Database Specialist daily job duties.
8. Assist with overseeing and reviewing the Database to ensure Database entries are in line with the Database Style Guide, I&R Standards and contracts.
9. All other duties as assigned.
A. Leadership Team:
- Makes sure members of the Leadership Team has data when needed such as for advocacy, grants, reports, etc.
- Ensures staff have the access and support they need to perform their jobs efficiently and effectively.
- Ensures Helpline staff has current resources in the database available to provide good information and referrals to callers.
- Ensures data is clean and resources are good for DOEA to efficiently run reports (e.g. NAPIS) and for ElderSource to be in compliance with contracts.
- Ensures staff have the knowledge and support to effectively operate within e-CIRTS.
III. Education and/or Experience
Bachelor's Degree from four-year college or university; or technical institute and three years related experience and/or training; or equivalent combination of education and experience substituted on a year-for-year basis for the educational requirement.
IV. Computer Skills
To perform this job successfully, this position should have knowledge of report writer, Internet, spreadsheet, and word processing software, and various computer system applications.
V. Other Skills and Abilities
Knowledge of computer system installs, networking, and report writing.
Pre-employment background check and drug screen will be conducted on top candidate. It is mandatory that a candidate be able to pass a Level II criminal background check through the Department of Elder Affairs prior to starting work.
Salary: $50,300.00/year
Equal Opportunity Employer – ElderSource values all people - including but not limited to all nationalities, socio-economic backgrounds, abilities, races, genders, religious perspectives, sexual orientations and gender identities – in everything we do. We welcome the unique insights and perspectives of all persons in our quest to fulfill our mission. To that end, ElderSource expects employees to embrace and participate in all of the agency's diversity, equity and inclusion (DEI) training, presentations and activities.
Salary : $50,300