What are the responsibilities and job description for the Quality Systems Manager position at Northeast Foods Inc?
H&S Family of Bakeries
The H&S Family of Bakeries are a network of 10 bakeries and multiple distribution centers along the East Coast, all committed to one thing: producing the best quality bread products possible. H&S Family of Bakeries includes Northeast Foods, H&S Bakery and Schmidt Baking Co. Together, our baked goods can be found in a wide range of establishments, from fast food and quick-service restaurants to cafeterias, hospitals, grocery stores and universities.
The Quality Systems Manager (QSM) plays a pivotal role in ensuring the consistent delivery of high-quality products to our customers daily. They lead the charge in fostering a culture of quality across all departments, integrating quality standards with operational efficiency, and preventing subpar products from leaving the bakery. The ideal candidate will champion quality initiatives, drive continuous improvement efforts, and uphold rigorous standards to maintain our reputation for excellence.
Primary Job Duties:
- Manage the systems that underpin quality control within the bakery.
- Establish and integrate product standards, including visual cues on the production floor.
- Oversee data collection, process measurements, analysis, and reporting for Statistical Process Control (SPC).
- Ensure thorough product quality evaluations, including daily scoring and laboratory analyses.
- Monitor and address customer complaints, implementing effective problem-solving solutions.
- Track key performance indicators (KPIs), leading meetings focused on quality improvement.
- Develop and deliver training programs on quality principles and product scoring calibration for plant employees.
- Identify opportunities to minimize waste and enhance operational efficiency.
- Ensure compliance with food defense and safety programs.
- Perform other related duties as assigned by ownership or the plant general manager.
Education: Bachelor’s degree preferred; industry-specific training or certification desired.
