What are the responsibilities and job description for the Shipping & Receiving Office Services Associate position at Northeast Grocery?
SUMMARY
The Shipping & Receiving Office Services Associate is responsible for providing a broad range of Office Services support for all corporate, retail locations & Taylor Warehouse. Maintain warehouse inventory and supplies by receiving, storing, delivering items and securing warehouse. Coordinating courier shipping and receiving and act as liaison between operations support and Lancaster warehouse.
Provide support for corporate mail delivery and warehouse tote retrievals.
Receiving all UPS, Fed Ex, USPS packages and freight, including loading / unloading of trucks
Moves inventory to and from warehouse through scheduling and coordinating inventory transfers with related departments
Ensure stores receive weekly mail and shelf tags to meet deadlines.
Delivers supplies & equipment to departments / stores by receiving and transferring items.
Print & finish data output in absence of lead & print production operator.
Process & distribute incoming / outgoing postal mail, unit price tags, promotional materials etc. to all retail locations / meet all deadlines.
Maintains storage area by organizing floor space, adhering to storage design principles and recommending improvements.
Ship outgoing packages / prepare proper documents.
Schedule and perform floor maintenance at Taylor Drive Facility. Maintain floor scrubber.
Investigate & resolve service failures and provide continuous customer service to all.
Review information pertinent to the operation of the department with lead on a regular basis.
Other duties as assigned to maintain service levels & department standards.
MINIMUM QUALIFICATIONS
1 year of related experience preferred
Proficient in computer operations, excel, word
Ability to operate fork truck, tow motor and pallet jacks
Customer service skills, strong organizational skills, problem solving, ability to prioritize work to meet deadlines
