Adult Education and Literacy Coach/Instructor

To work as a member of the Adult Education and Literacy Team using contemporary, researched-based curriculum to build students’ academic skills to prepare them for the HiSET and/or learn English as a Second Language. Help students navigate the systems, services, resources, and training available to successfully facilitate a pathway to a career or further education. Assist
the student to troubleshoot barriers through education and training and work with the student to obtain employment or additional training.

Support and serve students as a college and career coach and assistant instructor.
Provide classroom HSED, ABE and ESOL for adult learners in face- to-face (and remote learning delivery method when necessary).
Assist students in completing orientation and registration processes.
Work to develop relationship with students through intake information, discussion of potential barriers to success, and educational and career planning.
Connect students to necessary educational resources, social services, workforce services, and other
resources as appropriate to determine their next best step on their career pathway after completion of AEL program.
Provide group/classroom style programming and/or workshops to improve student retention and success such as: study strategies, learning styles, career (soft skills), job seeking, resume building, interview skills, interview preparation, financial literacy, computer literacy, etc. in anticipation of a student’s successful completion of a program.
Assist as needed in recruitment and outreach initiatives in assigned area to raise community awareness of education/training opportunities available through NICC and community partners
Meet and communicate regularly with students to provide information and resources as they progress through their program of study.
Facilitate a seamless transition for students moving into other NICC college programs and/or the workforce upon completion of their adult literacy goals.
Work closely with faculty and other success coaches to identify students at high-risk for failure and
intervene quickly by providing assistance.
Communicate effectively with supervisor about successes, issues, and barriers as they relate to the
position and students.
Know, understand and practice cultural sensitivity to immigrant, under-represented and under-resourced populations in the community and at NICC.
Attend training or conferences necessary to meet the duties and responsibilities of the position.

Bachelor’s degree required. Experience teaching Adult Basic Education, high school equivalency (HSED) and/or ESOL classes, and developing and adapting curriculum to meet student needs is preferred.
Bilingual and/or Spanish proficiency and experience working with a diverse student population is preferred.
Must possess a valid driver’s license.

Evidence of the ability to recruit, engage, teach, and motivate adult students at the college level.
Demonstrated ability to develop positive mentoring/coaching relationships with a diverse student
population, including non-native English speakers.
Highly organized, strong attention to detail and ability to maintain accurate records and progress reports and meet deadlines and program outcomes for grant compliance.
Ability to recruit, engage, teach and retain students.
Possess strong written, verbal and electronic communication skills.
Must possess strong computer/database management skills, an exceptional attention to detail, a
willingness to learn, and an advanced level of proficiency in Google Suite. Must possess excellent
interpersonal skills, customer service, organizational abilities, and attentiveness.
Ability to work independently and within a team in a fast-paced work environment.
Commitment and willingness to participate fully in quality improvement at the personal, departmental, and institutional level.
Ability and willingness to travel on a daily basis across the northeast Iowa district.