What are the responsibilities and job description for the Medical Administrative Assistant position at Northeast Kingdom Human Services?
THE POSITION
Medical Administrative Assistant
Join our dedicated healthcare team and make a difference in the lives of our clients. We are seeking a skilled and compassionate Medical Administrative Assistant to support our Medical Team. If you have a passion for providing exceptional patient care and enjoy working in a dynamic healthcare environment, we want to hear from you.
Position Summary
As a Medical Administrative Assistant, you will play a crucial role in ensuring the efficient operation of our medical practice. Your responsibilities will include assisting the Medical Team by performing various administrative tasks such as managing client records, scheduling appointments, and coordinating care. You will be an integral part of our team, contributing to the overall well-being of our clients.
About Northeast Kingdom Human Services
NKHS is a 501(c)(3) private not-for-profit organization operating with the purpose of promoting high quality, comprehensive community mental health programs in Vermont's beautiful Northeast Kingdom. Our mission is to empower individuals, families, and communities by promoting hope, healing, and support. NKHS is a Designated Agency contracted with the State of Vermont to provide the highest quality of service in the areas of adults with intellectual/developmental disabilities, children and youth with serious emotional disabilities, and adults with mental health and substance use challenges. We serve the populations of Caledonia, Essex, and Orleans counties through a wide variety of targeted programs for individuals of all ages. NKHS has over 450 employees providing case management, community and home supports, residential care, psychiatry, medication management, therapy, vocational supports, school based counseling, emergency care, and respite services. These services are provided annually to nearly 4,000 of our local community members, helping them overcome challenges and achieve health in mind, body, and spirit. Visit us at NKHS.org Check out Life in the NEK of Vermont
RESPONSIBILITIES & SCOPE
- Maintain up-to-date OneCare and Primary Care Releases.
- Manage prescription refills, including scheduling Nursing visits as required.
- Secure prescription authorizations when necessary.
- Assist in lab test orders and tracking.
- Conduct urinalysis, document results, and schedule follow-up appointments.
- Thoroughly document all client interactions.
- Coordinate care with community partners and represent the agency in meetings.
- Schedule medical provider appointments.
- Monitor daily schedules and promptly address missed appointments.
- Administer No show letters and track responses.
- Offer administrative support to the Medical Team and Program Manager as necessary.
QUALIFICATIONS
- Requires a minimum of a high school diploma or equivalent, plus 2 years secretarial/administrative experience.
- Experience in an outpatient healthcare setting, CNA/LNA or MA preferred.
- Familiarity with behavioral health services preferred.
- Organizational and basic clerical skills required.
- The ability to maintain confidential healthcare information is critical.
SALARY & BENEFITS
- Competitive Salary based on experience.
- 403b retirement plan with Agency contribution and match.
- Generous paid time off, 12 sick days and 12 paid holidays.
- Outstanding employee wellness program
- Exceptional benefits package including low-cost medical and dental, short-/long-term disability coverages, 403(b) retirement plan, life insurance, AFLAC, employee assistance program, generous paid time off and additional optional benefits.
If you are a motivated individual looking to contribute to a compassionate and dedicated healthcare team, we encourage you to apply. Join us in providing quality care and support to our clients. Apply now to be part of our mission-driven organization.
NKHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
