What are the responsibilities and job description for the Office Coordinator position at Northeast Mens Health Management Llc?
We are Northeast Men's Health, a fast paced, high volume concierge medical practice with locations in Massachusetts, New Hampshire, and Connecticut. In addition, we currently have over 26 practices across the nation and are expanding further.
We change men's lives for the better every day, we love what we do, and we want the best people to come join us. Our work environment is energizing, patient focused, results driven and refreshing. We want great people to help make it even better. Is that you?
We're looking to add an Office Coordinator to our team. Our team members support their designated practice by providing exemplary patient care and customer service to our patients. We are searching for goal and career oriented individuals who are striving to grow with an organization, contribute to its success and develop personally and professionally.
Primary Duties and Responsibilities
- Greeting and welcoming patients with 5 Star Customer Service.
- Accurately entering patient information into the EHR system.
- Assisting patients with completion of patient paperwork, when necessary.
- Scanning, updating and filing medical records.
- Answering phone calls and questions in a prompt, thorough and polite manner.
- Handling cash and payments accurately and responsibly.
- Providing outstanding customer service to every patient, in every interaction.
- Informing clinic manager and supervisors of waiting room wait times, patient inquiries, and overall clinic efficiency. We need people who wish to help the practice succeed.
We offer competitive pay, a stable schedule with no weekend hours, and advancement opportunities.
Benefits:
401(k) matching
Dental insurance
Employee treatment discount
Health insurance
Life insurance
Paid time off
Vision insurance
- High School Diploma.
- Excellent verbal, written, and interpersonal communication skills.
- Detail-oriented and a team player.
- Computer Proficiency (including Microsoft Suite), EHRs and CRMs.
- Flexible and adaptable. Able to work in a continuously evolving environment.
- Ability to effectively interact with physicians, patients and other staff members with respect.
- Experience working in any high-volume / high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) is a plus.
- Phlebotomy skills is a plus.
- EMR systems: 1 year (Preferred)
