What are the responsibilities and job description for the Surgical Coordinator position at Northeast Orthopaedic Alliance PLLC?
Surgical Coordinator / Medical Secretary
New England Orthopedic Surgeons, a Division of Northeast Orthopaedic Alliance
Springfield, MA
New England Orthopedic Surgeons (NEOS), a division of the Northeast Orthopaedic Alliance and a premier orthopedic private practice in Springfield, MA, is seeking an experienced Surgical Coordinator/Medical Secretary to join our team.
Position Overview:
The Surgical Coordinator is responsible for managing and coordinating surgical and clinical schedules, ensuring seamless communication between staff, physicians, hospitals, and patients. This role involves scheduling surgeries, pre-operative testing, and managing all related insurance authorizations.
Key Responsibilities:
Coordinate daily schedules for surgeries, office visits, and procedures
Schedule hospital and surgical bookings, including preoperative labs and imaging
Communicate all schedule changes and details to relevant staff and patients
Handle insurance pre-certifications and second opinion approvals for tests and procedures
Act as a liaison between physicians, hospital staff, and patients to relay messages and resolve questions
Support front desk and other team members with scheduling and administrative duties
Qualifications:
3–5 years of clinical or medical office/secretarial experience
Strong knowledge of medical terminology
Proficiency with computers and electronic scheduling systems
Excellent organizational and communication skills
Assertive, detail-oriented, and team-focused
Job Type:
Full-Time
Location:
In-person at 300 Birnie Ave, Springfield, MA 01107
Schedule:
8-hour day shift
Day Shift availability required
Compensation & Benefits:
Competitive salary
401(k)
Health, Dental, and Vision Insurance
Health Savings and Flexible Spending Accounts
Paid Time Off
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Professional Development Assistance
Referral Program
Bonus Opportunities
We are proud to be an Equal Opportunity Employer.
Salary : $22 - $30
