Back Office Specialist

Northern California Retina Vitreous Associates Medical Group, Inc. is a retina specialist clinic with 6 locations throughout the Bay Area. We are a high volume clinic with 41 years of experience. We are seeking full time, Back Office Specialists for our Mountain View office location(with travel to our West San Jose location as needed). This is a full-time, on-site position with a 1 hour lunch. We offer three shifts for our Back Office Specialist ranging from 7:15am to 5:00pm. Anyone who is passionate about healthcare or interested in learning about healthcare, is welcome to apply!

Responsibilities
- Utilize strong organizational skills to manage back-office tasks efficiently.
- Provide exceptional customer service through phone and email correspondence.
- Utilize computer literacy to navigate various software systems for data entry.
- Assist with clerical duties such as filing, proofreading, and document management.
- Support office operations by maintaining office supplies and equipment.
- Collaborate with team members to ensure smooth workflow and task completion.

This is a very dynamic position and we are looking for the following attributes.

Qualifications

• Experience working in a fast paced clinical office setting.
• Experience with an Ophthalmology-Retina practice (not required but preferred).
• Must be able to multitask and handle a high patient volume.
• Experience performing documenting chief complaints, medical history is a must.
• Experience administering drops, injection preparation.
• Experience with OCT imaging (not required but preferred).
• Experience with Fundus/FA photography (not required but preferred).
• Computer literacy including; electronic healthcare records, web browsing, email communication, and spreadsheets.
• Adaptable and able to learn quickly.
• Meticulous and detail oriented.
• Able to follow direction with minimal supervision.
• Excellent written and verbal communication skills.
• Excellent customer service skills
• Organized, excellent time management skills.
• Experience ordering and tracking medications / drugs (not required but preferred).
• Team oriented and team player, realizes what you do contributes to the success of the group.
• Able and willing to travel to multiple locations.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent time management abilities to meet deadlines and handle multiple responsibilities.
• Customer service experience with a focus on providing exceptional service simultaneously.
• A proactive attitude with the ability to work independently as well as part of a team.

We are seeking enthusiastic Office Specialists who are eager to contribute to our team's success while developing their professional skills in a dynamic work environment.

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Mountain View, CA 94040: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $27