What are the responsibilities and job description for the Back Office Specialist position at Northern California Retina Vitreous Associates?
Northern California Retina Vitreous Associates Medical Group, Inc. is a retina specialist clinic with 6 locations throughout the Bay Area. We are a high volume clinic with 41 years of experience. We are seeking a full time, Back Office Specialists for our Monterey office location(with potential travel to our East and West San Jose location). Travel time and mileage is compensated for traveling to the San Jose locations. This is a full-time, on-site position. We offer three shifts for our Back Office Specialist ranging from 7:15am to 5:00pm with a 1 hour lunch. New graduates are encouraged to apply. We will train a candidate who is willing and enthusiastic about patient service and healthcare!
This is a very dynamic position and we are looking for the following attributes.
- Experience working in a fast paced clinical office setting.
- Experience with an Ophthalmology-Retina practice (not required but preferred).
- Must be able to multitask and handle a high patient volume.
- Experience performing documenting chief complaints, medical history is a must.
- Experience administering drops, injection preparation.
- Experience with OCT imaging (not required but preferred).
- Experience with Fundus/FA photography (not required but preferred).
- Computer literacy including; electronic healthcare records, web browsing, email communication, and spreadsheets.
- Adaptable and able to learn quickly.
- Meticulous and detail oriented.
- Able to follow direction with minimal supervision.
- Excellent written and verbal communication skills.
- Excellent customer service skills
- Organized, excellent time management skills.
- Experience ordering and tracking medications / drugs (not required but preferred).
- Team oriented and team player, realizes what you do contributes to the success of the group.
- Able and willing to travel to multiple locations
Responsibilities
- Manage daily administrative tasks, including data entry and filing, to ensure smooth office operations.
- Provide exceptional customer service by addressing inquiries and assisting clients over the phone and in person.
- Utilize computer skills to maintain accurate records and manage calendars efficiently.
- Support the team with organizational tasks, ensuring timely completion of projects and appointments.
- Collaborate with colleagues to enhance communication and improve overall office productivity.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Monterey, CA 93940: Relocate before starting work (Required)
Work Location: In person
Salary : $24 - $27
