Library Services Staff Assistant (Part-Time)

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=184772

About Northern Essex Community College:

THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.

Job Description:

POSITION: Part-Time Library Services Staff Assistant (Staff Assistant): Library Services; Lawrence Campus (45 Franklin St); MCCC/MTA Unit PT Professional Position; up to 16 hours/week, 10-month academic year only (September - June)

SCHEDULE: 9:00am - 1:00pm, Monday - Thursday, 10-month academic year only (September - June)

SUMMARY: If you enjoy helping students succeed, can engage with technology, and are comfortable in a public facing role, then the Northern Essex Community College Library is looking for someone like you!

We are hiring a Library Services Staff Assistant who will serve as primary point of contact in the library during midday hours. You will assist library users in locating books and other materials used in academic coursework, and answer student questions in person, using chat, email, or other virtual platforms. This position will also assist with shelving, collection maintenance, and other library and archives-related activities. The position works primarily on the Lawrence campus, but some time and travel to the Haverhill campus may be required.

RESPONSIBILITIES:

Duties for this position include:

• Aid students and other patrons with circulation services
• Answer general questions related to information needs utilizing library resources (catalog, databases, web sources, etc.)
• Provide in-person, online, phone and email assistance to students, staff, and faculty
• Shelving and collection maintenance projects
• Staffing the library desk alone or with another information professional
• Staffing the computer lab when needed, and answering basic technology questions (Office, Blackboard, print/copy/scan, etc.)
• Planning and participating in special events
• The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Staff Assistant - HB 1160.doc

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=184772

Requirements:

MINIMUM QUALIFICATIONS:

NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.

• Bachelor's degree in Education, Psychology, Business Administration, Computer Science, or other field related to area of assignment; with 5 months experience and/or training involving area of assignment, which may include college registration, academic advisement, grant administration, budget development, event planning, administrative work in an academic environment, general office administration, or personal computer operations; or an equivalent combination of education, training, and experience.
• Understanding of role of the library in an academic setting
• Customer service experience
• Excellent verbal and written communication skills.
• Willingness to assist others in a positive manner
• Strong technology skills, experience with Microsoft and Mac
• Experience working with and supporting a culturally diverse population

PREFERRED QUALIFICATIONS:

• Master's degree
• Bilingual (Spanish/English)

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:

SALARY: $35.31/hour, Non-benefited position. This position is eligible for all purpose paid leave hours in accordance with the MCCC CBA.

ANTICIPATED START DATE: ASAP

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and/or how you may be best suited for the role
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)

DEADLINE: Open until filled

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery