What are the responsibilities and job description for the Neighborhood Center Receptionist position at NORTHERN KENTUCKY COMMUNITY ACTION COMMISSION INC?
Job Details
Job Location: NKCAC Various Location - Covington, KY
Position Type: Full Time
Education Level: High School/GED
Salary Range: $13.79 - $13.79
Job Category: Admin - Clerical
Description
POSITION TITLE: Center Receptionist
REPORTS TO: Family Services and Head Start
HOURLY RATE: $13.79
GENERAL RESPONSIBILITY: The receptionist will provide administrative support and complete applications and Head Start assignments as needed.
SPECIFIC RESPONSIBILITIES:
- Answer incoming calls to the center and provide accurate information about Head Start and Family Services and other agency program guidelines and eligibility requirements.
- Greet and direct visitors/clients and callers appropriately and professionally. Ensure all building visitors are signed in.
- Administer assistance programs including Low-Income Energy Assistance Program, WinterCare, HEA, Head Start applications, and county-specific programs, as assigned.
- Conduct light cleaning throughout the day to ensure we are providing a clean and safe space for all who come to the center.
- Assist staff with the development and maintenance of up-to-date knowledge of community resources to provide clients with accurate information, referral, and advocacy to access needed programs.
- Assist staff as they administer assistance programs and supportive services as assigned, including signing clients into the center and providing other clerical support, as needed.
- Assist with record maintenance, filing, and data entry for Head Start and Family Services; center maintenance, and other duties as assigned.
- Assures compliance with all program and grant requirements.
- Update Community Resource Book as needed.
- Collaborate with Campbell County Head Start Family Advocates to ensure family needs are met.
Qualifications
QUALIFICATIONS:
- High school diploma or GED required and experience in social work/human services preferred.
- Organizational skills
- Knowledge of County community, agencies, and resources
- Good communication skills
- Ability to work with people of diverse and varying socio-economic backgrounds.
PHYSICAL REQUIREMENTS:
- Ability to sit at, read, and enter data on a computer for prolonged periods of time up to 100% of the time
- Ability to lift up to 50 pounds.
*NKCAC is an equal opportunity/affirmative action employer. We strongly encourage people of Color, people with disabilities, women, bilingual people, and former or current recipients of public assistance to apply for available positions.
NKCAC IS A DRUG-FREE WORKPLACE
Salary : $14
