What are the responsibilities and job description for the Meter Shop Representative position at Northern Kentucky Water District (NKWD)?
Meter Shop Representative
DEPARTMENT: Customer Service
REPORTS TO: Meter Shop Foreman
SCHEDULE: Monday- Friday, 7:30am-4pm
Position Summary:
The Meter Shop Representative is responsible for repairing, testing, and changing out meters. Additionally, this position contributes to the regulatory compliance and efficient operations of the District.
Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
- Responsible for testing, repairing, and changing out meters.
- Performs meter change out and repair, meter pit upgrades, and resolving meter leaks.
- May serve as back-up to the meter reader on a regular route or customer service field representative when needed.
- Maintain inventory and cleanliness of trucks and equipment.
- Completes appropriate paperwork for tracking purposes.
- Position may require on-call availability.
- Ensures compliance of company policies, including but not limited to safety concerns and incident reporting.
- This description describes only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.
Required Education and Experience:
- High School Diploma/GED
- 1 year of Customer service experience
Licensing/Certifications:
- Valid Driver’s License
- Ability to obtain Meter Testing License within one year.
Additional Skills:
- Ability to maintain effective, fair, cooperative, collaborative, and respectful relationships with internal and external colleagues, peers, work teams and workgroups.
- Ability to gain working knowledge of the entire distribution system.
- Ability to interpret, understand and administer regulations.
- Ability to work alone.
- Ability to work with various computer software.
Work Environment and Physical Demands:
This job requires climbing, balancing, stooping, kneeling, crouching, crawling, pushing, reaching, standing, sitting, lifting, talking, hearing and repetitive motions. Heavy Work: exerting up to 50 pounds. Environmental conditions: subject to extreme heat, cold, humidity, wetness, noise, and vibration. Works with equipment such as computer, copy machine, fax, and phones. Frequently required to sit, stand, walk, and reach for objects. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. There is no regular travel expected for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Northern Kentucky Water District employs qualified persons in all jobs in a manner which will ensure equal employment opportunity, as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, religion, national origin, age, sexual orientation or disability.
