What are the responsibilities and job description for the TEMPORARY PART TIME CUSTOMER SERVICE FIELD REPRESENTATIVE position at Northern Kentucky Water District?
Temporary Part Time Customer Service Field Representative
Position Summary :
The Temporary Part Time Customer Service Field Representative is responsible for turning on and off water service for the Sanitation District (SD1) delinquent accounts. Additionally, this position contributes to the regulatory compliance and efficient operations of the District.
Essential Functions :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- Responsible for turning on water service, delinquent account notification and disconnection program, including disconnects for the Sanitation District.
- Maintains inventory and cleanliness of trucks and equipment
- Records data in the work order system and completes appropriate paperwork for tracking purposes.
- Interact with public and customers, direct complaints, or concerns to the appropriate personnel.
- Complies with all company policies.
- This description describes only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.
Required Education and Experience :
Licensing / Certifications :
Additional Skills :
Work Environment and Physical Demands :
This job requires climbing, balancing, stooping, kneeling, crouching, crawling, pushing, reaching, standing, sitting, lifting, talking, hearing and repetitive motions. Heavy Work : exerting up to 50 pounds. Environmental conditions : subject to extreme heat, cold, humidity, wetness, noise, and vibration. Works with equipment such as computer, copy machine, fax, and phones. Frequently required to sit, stand, walk, and reach for objects. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. There is no regular travel expected for this position.
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, schedule and activities may change at any time with or without notice.
The Northern Kentucky Water District employs qualified persons in all jobs in a manner which will ensure equal employment opportunity, as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, religion, national origin, age, sexual orientation or disability.
Pay Range : $19.89 - $25.38 per hour
Salary : $20 - $25
