House Manager/RN

Northern Light Mayo Hospital

Department: Nursing Administration

Position is located: Mayo Hospital, Dover-Foxcroft, ME

Work Type: Full Time

Hours Per Week: 36 Hour/Week

Work Schedule: 7:00 PM to 7:30 AM

Eligible for a Sign on Bonus

Summary:

Responsible for the overall supervision of the delivery of patient care on the assigned shift, including meeting State of Maine, Department of Human Services standards, as well as, established departmental standards; for promoting teamwork with physicians and all hospital departments; and for managing equipment, supply and h\pharmacy needs which occur on the shift. Acts as the administrative representative when other administrative personnel are not present, resolving or referring problems as they arise.

Responsibilities :

Maintains confidentiality and insures privacy guidelines are followed Treats all customers with dignity and respect and responds appropriately to their needs. Seeks opportunities to exceed patient and family expectations. Supports and coaches staff in each of the above. Facilitates staff independence and growth through mentoring and coaching. Coordinates implementation of plan D and other emergency codes as needed. Demonstrates competencies for access and control of secured areas; pharmacy, medical records, OR. Constructively participates in staff meetings, committees, or other events in accordance with departmental guidelines.

Other Information:

BLS Required. QUALIFICATIONS& EXPERIENCE: Graduate of an accredited school of nursing with current licensure in the State of Maine. BS/BSN preferred. Minimum 2 years clinical experience with previous management experience preferred.

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
• Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
• Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .

Credentials

• Required Registered Nurse

Education

• Required Associate's DegreeGraduate of an accredited school of nursing with current licensure in the State of Maine. BS/BSN preferred.

Working Conditions