Care Navigator (CNA, CMA, LPN, RN LSW Preferred-Not required) Austin

Join Our Mission-Driven Team!

At Northern Lights Health, we are dedicated to providing compassionate, accessible, and comprehensive healthcare to our communities. We are seeking a Care Navigator to assist our mobile healthcare providers in delivering exceptional patient care. This unique role is ideal for a Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Licensed Practical Nurse (LPN), Registered Nurse (RN) or Social Worker (LSW) who is passionate about hands-on patient care and enjoys a dynamic, mobile work environment.

Position Overview

As a Care Navigator, you will play a crucial role in coordinating and facilitating care services for individuals in need. You will play a vital role in assisting and supporting individuals in navigating the complex healthcare system. Your primary responsibility will be to guide and support patients, families, and caregivers through the healthcare system, ensuring seamless transitions between various healthcare providers and services. You will serve as a vital link between patients, healthcare professionals, and community resources, enabling efficient and effective delivery of care.  You will act as a liaison helping to bridge gaps and enhance patient satisfaction.

Key Responsibilities

Qualifications & Requirements

• Education: Bachelor's degree in healthcare management, nursing, social work, or a related field is preferred but not required. Relevant experience may be considered in lieu of formal education.
• Experience: Prior experience in care coordination, case management, or healthcare navigation is highly desirable.
• Knowledge: Strong understanding of healthcare systems, resources, and community services. Familiarity with medical terminology and healthcare regulations is an advantage.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with patients, families, healthcare professionals, and external organizations.
• Empathy and Compassion: Demonstrated ability to provide empathetic support to individuals facing medical challenges and navigate sensitive situations with professionalism and sensitivity.
• Organizational Skills: Strong organizational and time management skills to handle multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Problem-Solving Skills: Proactive approach to identifying and resolving issues, with the ability to think critically, analyze information, and make sound decisions.
• Technology Proficiency: Proficient in using relevant software applications, electronic health record systems, and other digital tools to manage and track patient information and facilitate care coordination.
• Team Player: Ability to collaborate effectively within interdisciplinary teams and build positive relationships with colleagues, stakeholders, and community partners.
• Ethical Conduct: Adhere to ethical standards, maintain confidentiality, and ensure compliance with privacy and security regulations.

Note: This job description is a general outline of the typical responsibilities and qualifications for the role of a Care Navigator in healthcare. Actual job duties may vary. This job description is a general overview and may be subject to modification or refinement based on specific organizational needs and requirements.

Why Join Northern Lights Health?

• Impact-Driven Work: Make a real difference in patients’ lives by providing personalized and accessible care.
• Collaborative Environment: Work with a supportive team of healthcare professionals dedicated to innovation and excellence.
• Professional Growth: Opportunities for continuing education, certifications, and career advancement.
• Dynamic Work Setting: Every day is different, with the ability to engage in diverse patient care experiences across multiple care sites.

How to Apply

Ready to make a meaningful impact in healthcare? Apply today!!

Northern Lights Health is an Equal Opportunity Employer.