Residential Manager

We are a leading property management company dedicated to providing exceptional living experiences for our residents. Our 100 -unit market-rate apartment building offers modern amenities, a welcoming community, and high-quality living in Alexandria MN. We’re seeking an experienced, organized, and customer-focused Resident Manager to join our team and help us maintain and enhance our reputation for excellence.

Responsibilities

Tenant Relations and Customer Service

• Be the on-site point of contact for residents, addressing questions, concerns, and complaints with professionalism and efficiency.
• Enforce lease agreements, building policies, and community guidelines.
• Organize community events to foster a positive and engaging environment.

Leasing and Marketing

• Show available units to prospective tenants and assist with leasing.
• Process rental applications, lease agreements, and renewals.
• Support marketing efforts to ensure high occupancy rates and tenant retention.
• Utilize property management software to streamline operations.

Building Operations and Maintenance

• Conduct daily inspections of the property to ensure cleanliness, safety, and functionality.
• Coordinate and oversee maintenance requests, vendor services, and on-site staff.
• Respond promptly to emergency situations, including after-hours calls when necessary.

Administrative Duties

• Collect and process rent payments and follow up on late payments.
• Maintain accurate tenant records and documentation of building operations.
• Coordinate move-in and move-out processes, including inspections and deposit reconciliations.

Compliance and Safety

• Ensure the property complies with all local, state, and federal regulations.
• Perform regular inspections of common areas and units to maintain safety standards.

Qualifications

• Experience: At least 2 years of experience in property management, leasing, or a similar role.
• Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency with property management software (e.g., Yardi, AppFolio, or similar).
• Basic knowledge of building systems and maintenance.
• Education: High school diploma required; bachelor’s degree in a related field preferred.
• Certifications: CAM (Certified Apartment Manager) or ARM (Accredited Residential Manager) certification is a plus.

Working Conditions

• On-site housing may be included as part of the compensation package.
• Must be available for occasional evening, weekend, and emergency on-call duties.
• Light physical labor may be required (e.g., climbing stairs, lifting up to 25 lbs).

How to Apply

If you’re a proactive and customer-focused professional with property management experience, we’d love to hear from you! Please submit your resume and a brief cover letter to jillm.nmi@gmail.com.

Join us in providing an exceptional living experience to our residents!

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• On call

Experience:

• Customer service: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $45,000 - $50,000