What are the responsibilities and job description for the Immediate Opening for Patient Coordinator, Middletown, New York position at Northern Medical Center?
Job Summary: Patient Coordinator
We are looking for a compassionate and savvy Patient Coordinator to join our healthcare team. This role is crucial in ensuring a seamless experience for our patients by handling various administrative tasks and providing excellent customer service.
Major Responsibilities & Duties
- Answer Phone Calls: Handle incoming patient calls with professionalism and care, scheduling appointments, and directing calls to the appropriate staff members.
- Insurance Verification: Verify patients' health insurance information accurately to ensure smooth billing processes.
- Patient Check-Out and Follow-Up: Assist patients during the check-out process, ensuring they have all necessary information for their follow-up visits.
- Coordination: Facilitate efficient communication and workflow between medical assistants, the laboratory, and nursing staff to ensure optimal patient care.
- Administrative Support: Perform various administrative duties to support the medical team and ensure the smooth operation of the clinic.
Qualifications
- Experience: Minimum of 2 years of experience in a medical setting.
- Customer Service: Strong customer service skills with a patient-centric approach.
- Language: bilingual in English and Spanish or Chinese is preferred
- Technical Skills: Familiarity with Electronic Medical Records (EMR) systems and proficiency in computer work.
- Organizational Skills: High level of organizational skills with attention to detail.
- Teamwork and Independence: Ability to work well independently, manage time effectively, and collaborate efficiently with a team.
We offer a supportive and dynamic work environment where your contributions will make a meaningful impact on patient care. If you are passionate about helping others and have the necessary skills and experience, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- patient coordinator: 5 years (Required)
Work Location: In person
Salary : $18 - $21