What are the responsibilities and job description for the Patient Service Representative position at Northern Medical Group, Gastroenterology Division?
About us
Northern Medical Group, Gastroenterology Division
Leading gastroenterology practice, formally known as The Digestive Disease Center of the Hudson Valley, has offices in Fishkill and Poughkeepsie, New York, where they offer traditional, personalized care for a wide range of gastrointestinal diseases. At the Fishkill location, the center has an accredited and state-certified endoscopy center.
Patient Service Representative
Seeking a full time, patient service representative with excellent communication and customer service skills, for a well established gastroenterology practice.
Tentative Days/Hours: Monday-Friday from 8am-4:30pm in Poughkeepsie and/or Fishkill office locations.
Duties include:
- Answer incoming phone calls including scheduling new patients follow up visits in a courteous and professional manner at all times
- Greet patients in a courteous and professional manner at check in and out
- Collection of patient copayments and balances at time of service
- Preparing for patients in advance
- Maintaining up to date patient demographics
- Maintain proper flow of patients and adherence to provider schedules
- Preparing and submitting daily collection reports
- EMR/EHR experience- eClinicalWorks a PLUS
- Must have a minimum one year experience in a medical office
Northern Medical Group, Gastroenterology Division provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 1 year (Preferred)
Work Location: Multiple locations
Salary : $18 - $22