What are the responsibilities and job description for the IT Support Specialist position at Northern Michigan University?
IT Support Specialist
Apply now () Job no : 494669
Work type : Staff
Location : Marquette, MI 49855
Categories : Administrative / Professional, Information Technology, Other
Position Title : IT Support Specialist
Department : Art & Design, School of
Term of Assignment : Continuing
Term End Date, If Applicable :
FLSA Status : Non-Exempt = overtime eligible
Work Schedule : Traditionally follows the Academic Calendar year with occasional evening and weekend work required
Salary : Targeted Prorated Salary Range : $38,100-$40,350
Travel : No travel
Brief Statement of Duties
Brief Statement of Duties : Provide supervisory leadership for approximately 40 students to maintain the day-to-day operations of six computer / studio labs, a green screen lighting studio, and digital equipment for areas of digital cinema, photography, electronic art, and graphic design. Provide additional support for the 3D areas of woodworking, metalsmithing, ceramics, human-centered design and in 2D areas of illustration, painting, and printmaking
Minimum Qualifications
Required Education : Bachelor's Degree
Discipline / Degree Area : Computer Science / IT / Fine Arts / Digital Arts
Required Specialized Training / Certifications :
Required Minimum Work Experience : Experience maintaining a computer facility including server and software upgrades.
Previous supervisory work experience.
Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties : Mac OS X fluency : software installation, system configuration, security, troubleshooting.
Basic understanding of computer networking.
Basic computer hardware maintenance : installation of RAM, PCI cards, hard drives, optical drives, and peripherals; cabling, cleaning, basic troubleshooting.
Basic familiarity with or mechanical inclination to learn maintenance, perform cleaning, and basic trouble shooting for digital cameras, digital video cameras, lighting equipment, and printers.
Fluency in Windows operating system.
Excellent oral and written communications skills to communicate clearly and deal with a large and varied customer base.
Ability to accurately and efficiently perform required computerized tasks to include any combination of word processing, spreadsheet, email, cloud or web-based applications.
Detail oriented and highly self-motivated.
Ability to work well under pressure.
Knowledge of effective management and scheduling techniques.
Additional Desirable Qualifications
Additional Desirable Qualifications : Working knowledge of Adobe Creative Cloud softwares such as Adobe Photoshop, Illustrator, InDesign, Dreamweaver, After Effects, Express, and / or Premiere Pro.
Knowledge in CNC equipment.
Ability to create or modify basic web pages and other instructional material.
Knowledge of databases and content management.
Knowledge of personal protective equipment, budgeting, and estimating.
Other
Special Instructions to Applicants :
Submit application, cover letter, resume and references
Contact Information :
Erica Nelson, Human Resources Generalist, 906-227-1087
Equal Employment Opportunity : NMU is an equal opportunity, affirmative action employer of protected veterans and individuals with disabilities, and is strongly committed to increasing the diversity of its employees.
Advertised : Feb 20 2025 Eastern Standard Time
Applications close : Mar 07 2025 Eastern Standard Time
Salary : $38,100 - $40,350
