What are the responsibilities and job description for the Health Care Coordinator position at Northern Montana Health Care?
The Chronic Care Management Navigator (CCN) works in collaboration with the primary care provider and all members of the healthcare team. Responsible and accountable for direct and indirect patient care for designated patient populations. Assesses healthcare needs and identifies community resources. Serves as patient advocate and assists identification and improvement of service delivery. The CCN is responsible for facilitating care coordination services for patients in need of enhanced care coordination services. Eligible patients will be ensured that they will receive timely, high quality, and efficient health care and support services through the development of a multi-disciplinary care plan, self-management goals, and referrals to both internal and external resources. The CCN also serves as a clinical resource to other clinical staff.
REQUIREMENTS
1) Bachelor's degree in a health related field or RN with a minimum of 12 months experience in health care setting OR Associate's degree in health related field or LPN with a minimum of 36 months experience in health care.
2) Ability to obtain Chronic Care Professional (CCP) Certification within 24 months.
3) Ability to work independently and exercise clinical judgement in interactions with Physicians, payers, patients, and their families.
4) Strong organizational and time managements skills.
5) Strong analytical and data management skills.
6) Aware of scope for practice boundaries, comfortable seeking direction and assistance from appropriate resources.
7) Communication- Ability to communicate effectively verbally and in writing. Excellent negotiation skills.
8) Computer Skills - Proficient ability to use a computer and electronic medical record.
9) Confidentiality - Maintain patient, team member and employer confidentiality. Comply with all HIPAA
regulations.
10) Customer Service Oriented - Friendly, cheerful and helpful to patients and others. Ability to meet patients and
others needs while following office policies and procedures.
11) Delegating - Ability to allocate authority and / or task responsibility to appropriate team members, peers or
superiors.
12) Flexibility - Ability to adapt easily to changing conditions and work responsibilities.
13) Positivity - Display a positive attitude and is a positive agent for change.
14) Project Management - Ability to organize and direct a project to completion.
15) Teamwork - Work as part of a team and collaborate with co-workers.
16) Working Under Pressure - Ability to complete assigned tasks under stressful situations.
17) Ability to successfully pass background check and drug screen.
Health, dental, life, and FLEX / HSA benefits available with 403-b option.
Salary is commensurate with up to 15 years of experience.
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Additional Information
Position Type : Full Time
Shift : Day
Ref Code : 2024-270 Contact Information
Employee Services
Employee Services
30 13th St
Havre, MT 59501
Email : nmhcempls@nmhcare.org
Phone : (406)262-1401
Fax : (406)262-1611
