What are the responsibilities and job description for the Clerk - Financial Counselor position at Northern Montana Hospital?
About Northern Montana Hospital
Northern Montana Hospital (NMH) is the center of a comprehensive system of medical and health care services, staffed with a team of caring professionals who are dedicated to meeting the growing needs of our Hi-Line communities. The not-for-profit, 25-bed Critical Access Hospital features a 24-hour physician-staffed emergency department, with state-of-the-art diagnostic imaging and electronic medical record services. Our large, quiet labor/birthing rooms are private and located away from other patient care areas. The private patient rooms on the 5th floor Medical/Surgical Department boast views from every window.
Administration, staff, and medical providers are committed to delivering high quality, comprehensive health care services to the people of the Hi-Line communities of Montana.
Specialties of our active staff of doctors include Anesthesiology, Emergency Medicine, Family Medicine, General Surgery, Hematology, Internal Medicine, OB/GYN, Oncology, Ophthalmology, Optometry, Orthopedic Surgery and Sports Medicine, Pain Management, Pathology, Podiatry, Psychiatry, Psychology, Radiology and Women’s Health.
For the convenience of our patients, we also host visiting physicians at our clinics in the areas of:
- Cardiology
- Neurology
- Pediatric Pulmonology
- Urology
- Radiation Oncology
- Nephrology
- Endocrinology
- Optometry
About the role
The Financial Counselor ensures that all NMHC inpatient/outpatient surgery patients are reviewed and contacted regarding payment of their hospital account. The Counselor communicates with patients, insurance companies and physician offices regarding coverage and authorization. They assist patients and/or their families in various programs/resources to assist with medical financial needs. The Counselor screens patients for hospital charity program and/or financial assistance; collects deductibles, co-pays and co-insurance as well as payments; and ensures compliance with NMHC policies, procedures and government mandates.
Qualifications
- High school diploma and some college
- Minimum of 1 yr experience in credit, collection, insurance and clerical experience preferred
- Experience with Windows application systems and Microsoft Office suite; knowledge of medical insurances (Medicare, Medicaid, HMO's, PPO's, commercial), EMTALA regulations, hospital billings and collection process
- Excellent writing skills with knowledge of medical terminology
- Professional demeanor and excellent public relations skills.
- This position is subject to a credit check in accordance with the Fair Credit Reporting Act.
Salary is commensurate with up to 10 years experience.
Health, dental, life, disability and FLEX/HSA benefits available with 403-b options.
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
