What are the responsibilities and job description for the Front Desk Associate position at Northern Oklahoma Dermatology?
Job Overview:
We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Agent. As a Front Desk Agent, you will be responsible for providing exceptional customer service and administrative support to our dermatology office. This is a full-time position with competitive pay.
Responsibilities:
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Answer phone calls and respond to inquiries, providing accurate information and directing calls as necessary
- Schedule appointments and maintain the office calendar
- Perform general administrative tasks such as filing, data entry, and organizing patient records
- Utilize Google Suite and other computerized systems to manage documents and correspondence
- Ensure the front desk area is clean, organized, and well-maintained
- Assist with insurance verification and billing processes
- Collaborate with dermatology staff to ensure smooth patient flow and efficient operations
Skills:
- Previous experience working in an office or dermatology office setting is preferred
- Strong organizational skills with the ability to multitask effectively
- Proficient in using Google Suite and other computerized systems for administrative tasks
- Excellent phone etiquette and communication skills
- Attention to detail and accuracy in data entry and record keeping
- Ability to work well under pressure in a fast-paced environment
- Knowledge of dermatology terminology is a plus
Join our team as a Front Desk Agent and contribute to creating a positive experience for our patients. Apply today!
Job Type: Full-time
Pay: $14.50 - $16.50 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
Work Location: In person
Salary : $15 - $17