What are the responsibilities and job description for the Front Desk Assistant position at Northern Quest Resort & Casino?
Job Description
We are seeking a highly motivated and detail-oriented individual to join our team as a Server Assistant at Northern Quest Resort & Casino. As a key member of our hospitality team, you will play a vital role in ensuring our guests receive exceptional service and have an unforgettable experience.
Duties and Responsibilities
- Provide excellent customer service to all guests, responding promptly to their needs and requests.
- Assist servers with delivering amuse-bouche and water to guests, refilling drinks, and clearing tables after meals.
- Maintain a clean and organized workspace, adhering to high standards of cleanliness and hygiene.
- Be knowledgeable about menu items, daily specials, and wine list, making recommendations to guests when requested.
- Work effectively as part of a team, communicating with servers, hosts/hostesses, supervisors, and kitchen staff to ensure seamless service delivery.
- Perform tasks such as resetting tables, restocking bus tubs, and maintaining side stations in a timely manner.
Requirements and Qualifications
- High school diploma or equivalent preferred.
- One to three months of related experience and/or training helpful.
- Able to memorize menu items and daily specials.
- Prior bussing or serving experience a plus.
- Skill in identifying and resolving problems under pressure conditions.
Benefits and Opportunities
- Eligible for $600 new hire incentive and $1 off gas.
- Affordable housing options available on-site.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Ongoing training and development opportunities to enhance your skills and career prospects.
