Outdoor Summer Concert Series - Entertainment Ambassador

The Entertainment Ambassador is responsible for serving the artist and performers' needs on the property and the guests of Northern Quest Resort & Casino through all entertainment functions, including box office, selling merch, procuring artist needs, and assisting other departments in entertainment event functions. They are expected to provide the best possible service by performing the following duties.

Job Description

• Provides high-quality customer service and hospitality in executing all tasks and responsibilities.
• Ability to adapt and adjust to the needs of a changing environment.
• Provide customers, clients, and artists with accurate information
• Responsible for selling show tickets for NQ shows and Tickets West events (as assigned)
• Responsible for selling artist merchandise and maintaining accurate merch and cash counts (as assigned).
• Responsible for driving while on company time to procure goods for artists based on their management needs.
• Responsible for transporting artists or entertainment personnel to their desired location.
• Maintains accurate bank balance for merch, box office, or artist running requirements.
• Ensures compliance with the Kalispel Tribe of Indians- Internal Controls and Northern Quest Policies and Procedures.
• Ensure control / protection of company assets through verification and documentation of exchanges.
• Provide prompt and courteous telephone service
• Available and willing to work irregular hours deemed necessary for business levels, including nights, weekends, and holidays.
• Responsible for maintaining a consistent, regular good attendance record.
• May be required to be a panelist for the Internal Review Hearings.
• This job description does not list all the duties of this position. You may be instructed by management to perform other duties as assigned.

Education, Experience & Other Requirements

Hiring Preference : The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order : 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment : Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing : The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation : All candidates and employees may be subject to a background investigation.

Kalispel Hospitality : Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.