Table Games Dealer - Part Time - Experience Required

Position Summary

The incumbent in this position is responsible for proficiently dealing multiple table games on a rotational basis, providing prompt, accurate, and courteous dealing service to players in accordance with standard procedures/internal controls, maintaining the integrity of the game and explaining aspects of the games to players unfamiliar with game rules.

Essential Duties And Responsibilities

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Must learn and ensure policies and procedures are being followed per the departments' Internal Controls.
• Must adhere to the Spokane Tribe Casino Team Member Handbook.
• Must adhere to the customer service standards.
• Responsible for the accuracy and proficient manner in dealing a specific table game while assuring the protection and control of the game being dealt.
• Process all cash transactions and maintains proper cash handling procedures.
• Advises Table Games Supervisor or other personnel of any important or relevant facts regarding specific players and their actions.
• Observe gamblers for signs of cheats, scams or irregularities in play. Notify the proper personnel.
• Promote Casino promotions with all Customers, and prompt new customers to sign onto our players club.
• Must be willing to learn additional games when training is available.
• Must be familiar with title 31 and pass all required training.
• Other duties as assigned.
  
  

Supervisory Responsibilities

None

GENERAL CONDITIONS

Must have ability to

• Must be 21 years or older.
• Communicate effectively with all levels of team members, customers and outside contacts.
• Work effectively in a fast-paced environment.
• Move around all work areas effectively and efficiently.
• Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).
  
  

Job Qualifications

• High School Diploma or GED preferred
• Must be extremely numbers-oriented.
• Must be able to multi-task
• Excellent Customer Service skills.
• Must have ability to speak effectively before groups of customers or employees.
• Ability to work independently and use good judgment.
• Proven knowledge, training and/or experience on the assigned game required.
• Must successfully pass a dealing audition.
• Basic knowledge of all current house procedures.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to talk, hear, stand, walk, sit, reach, climb, stoop, kneel, crouch, or crawl and have hand to finger dexterity.

The employee is regularly required to stand for long periods of time Specific vision abilities required by this job include close vision, distance vision and color vision.

Must have ability to

• Stand for 60 minutes at a time on a carpeted floor, hardwood floor, or footstool.
• Reach across a table that is waist high to give and take the player's cards and wagers.
• Deal cards, which involve sweeping arm motions from side to side.
• Finger dexterity to be able to shuffle and deal cards.
• See and read to be able to identify cards and pay and collect bets.
• Communicate effectively and maintain positive customer relations at all times.
• Provide adequate games protection at all times
• Deal multiple games on a rotational basis, depending on training and acquired game proficiency, as determined by management.
• Demonstrate proficiency in dealing and having games knowledge of a minimum of Black Jack.
• Perform basic mathematical functions.
  
  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the noise level in the work environment is usually moderate to loud. You may be subject to secondhand smoke when in the casino environment.

Regulatory And Compliance Responsibilities

In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

• Obtain and maintain a License B with Spokane tribal Gaming Commission.
• Attend required training sessions offered by the Casinos.
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department.
• Consult Internal Control Procedures and Policy Manuals for guidance.
• Report illegal activity to Security or the appropriate levels of Management.