What are the responsibilities and job description for the Member Service Representative position at NORTHERN SKIES FCU?
Northern Skies FCU is a growing institution, dedicated to the financial lives of our members and our community. We value having people who are committed to our core values; integrity, adaptability, commitment, and empowerment. We've been in business for over 50 years and have a strong history of financial performance and member growth. We care about our members and do our part to help make an impact in our community. We value having team members who have a genuine desire to make a difference in the lives of others. We go out of our way to recognize and incentivize our staff for the contributions they make to help our members and credit union succeed. If this sounds like a company you'd like to work with, we'd love to meet you!
This job is for you if
- You are looking for a place to grow and advance your career.
- You want to make a difference in the lives of others and in your community.
- Like to work with a team to achieve goals.
- Have a solution-driven mindset and pride yourself in taking the initiative to get tasks done.
- Can easily remember names and can maintain a "family spirit" while conducting business.
Here is what an ordinary day of work may look like
- First thing, you will work with your team to open the branch and get ready for the day.
- Throughout the day, you will greet members (both in-branch and over the phone) enthusiastically, actively listen to their problems or needs, and offer personalized solutions that improve their financial well-being.
- You will enjoy a 1-hour lunch break.
- During downtime, you have the opportunity to take classes that will advance your skillset and encourage personal growth and development.
- At day's end, you will balance your drawer and work with your team to securely close the branch.
To carry out this job you will need
- A high school diploma (or equivalent).
- Proficient PC skills and experience with MS Word, Excel, and Outlook.
- At least 1-year experience in customer service, retail, and/or cash handling.
- Strong communication skills.
- A willingness to embrace change and cultural differences.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $19
