Quality Technician - All Shifts

TITLE: Quality Technician

LEVEL/DIVISION: Quality

REPORTING TO: Quality Engineer / Quality Manager

SUMMARY:

Responsible for coordination of plant Quality Planning, Control, and Improvement Activities. Has lead responsibility to ensure compliance to plant-level Quality and Environmental Management System procedures with emphasis in MIG Welding processes.

MAJOR FUNCTIONS AND RESPONSIBILITIES:

• Reports directly to the Quality Engineer / Quality Manager.
• Works with the Production Supervisor in order to assure Quality and reliability goals.
• Provides direction, coordination and follow-up activities for adherence to daily process controls.
• Prioritizes and implements opportunities for continuous improvements for customer and in-plant quality metrics.
• Coordinates Quality System and Manufacturing activities related to Company policies and procedures.
• Coordinates input from internal and external customers to meet and exceed expectations.

Critical function responsibilities:

• Creates/revises Quality Documents (e.g., Operation Inspection Instructions, Standard Operating Procedures, Quality alerts as well as various forms) under the guidance of the Systems Manager and Quality Engineer.
• Conducts Pre-Shift Meetings along with Quality Engineer and Production Supervisor
• Trains Quality and Production employees on Quality-related procedures, quality alerts etc...
• Trains Quality and Production employees all required part inspection requirements and methods.
• Trains Quality and Production employees to required gage use and maintenance.

• Works with Quality Engineer and Quality Manager to continually improve the quality inspection process.
• Conducts and participates in manufacturing process audits.
• Manages Final Inspection Audit inspections, aids in back up the departments as needed.
• Responsible for the daily collection and reporting of scrap in QAD.
• Responsible for the execution of NSI red tag non-conforming material, this also included product MRB as well as disposition.
• Responsible for fast action to quality events as well as added support.
• Ensure RED-ERROR PROOF creation and maintenance.
• Ensure RED-ERROR PROOF sample processing.
• Product Audit to current Bluebook (OII, Gage, & Pack Instruction) requirements (random, per established schedule or focused area based on implemented corrective actions).

• Participates in root cause investigations and corrective action identification/implementation
• Audits processes and procedures pertaining to production and the Quality and Environmental Management System
• Enters scrap/rework data into the Plant 2 Production Database
• Performs other quality related duties as assigned by management.

EDUCATION AND EXPERIENCE REQUIRMENTS

Required:

• Minimum five (5) years of experience working at a Tier 1 supplier or equivalent and three (3) or more years of experience in a supervisory capacity
• Demonstrated knowledge of TS16949 Quality Management System
• Demonstrated ability to lead a team in the planning, follow up and successful execution of deliverables
• Demonstrated use of inspection devices, including micrometers, calipers, gauges, torque wrenches
• High level of problem solving capabilities including complex issues. Extensive experience in auditing processes and procedures
• Well developed oral and written communication skills to included a high level of interpersonal skills to work effectively with others at all levels of the organization
• Extensive knowledge of product and manufacturing processes, preferably in the automotive industry.
• Demonstrated technical and professional skills in job-related area required, including the ability to read and interpret blueprints and product specifications
• Working knowledge and proficiency in the use of computer software including Microsoft Word, Excel and Outlook, some knowledge of quality software

Preferred:

• Internal and external supplier quality experience
• Corrective Action knowledge (8D, DDW, PDCA, etc.)
• Experience with PFMEAs and PCPs
• PPAP planning and execution experience
• Working knowledge of APQP, PPAP requirements
• Blueprint reading/GD&T
• Use of Inspection Devices, including Micrometers, Calipers, Gauges, Torque Wrenches
• Welding ( MIG, Resistance, Projection) experience and knowledge
• Valid drivers’ license is required.

SUPERVISORY RESPONSIBILITIES:

Manages and directs shift inspectors. Is responsible for the overall direction, coordination, and evaluation of their shift. May also directly supervises production and maintenance personnel as a backup. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.